Business websites dominate Gemini’s local AI citations
Nearly 60% of Gemini’s local citations point to business websites, but recommendations can change dramatically when using identical searches.
Being included in an AI answer isn't the same as being chosen. Here's what determines the difference.
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Nearly 60% of Gemini’s local citations point to business websites, but recommendations can change dramatically when using identical searches.
Marketing artificial intelligence (AI)
Seismic and Highspot's merger creates a bigger GTM platform, but how useful will it be to customers with disconnected data and processes?
Before using customer data to personalize an experience, test whether customers expect it, find it relevant, and feel comfortable with it.
Attribution turns complex buyer journeys into neat charts. Marketing contribution looks at the content, conversations, and decision points those charts miss.
New program shows how Gmail is using sender verification and recipient feedback to decide who gets preferential inbox treatment.
Being included in an AI answer isn't the same as being chosen. Here's what determines the difference.
Useful AI practices often get trapped in personal docs and Slack threads. Here's how to spread them across the organization.
Struggling to power AI with outdated systems? On Sept.2, learn how composable data architecture enables real-time decisions without a total rebuild.
Some brands dominate Google yet barely surface in AI answers. Here’s where traditional authority and AI recall diverge.
Marketing artificial intelligence (AI)
IAB’s updated framework draws the AI disclosure line around what changes consumer perceptions of authenticity, identity, and what’s real.
The biggest barriers to AI adoption may be internal: inconsistent training, bias concerns, and tactics that get ahead of strategy.
Rule-based, predictive, generative, and agentic systems come with very different costs and risks. Start with the lightest approach that can do the job.
The problem is AI is perfect for producing the polished, predictable business speak the platform rewards.
B2B buyers are growing more risk-averse. Here is how to restructure engineering and pitches around modular API integration models.
AI is moving deeper into media buying and budget allocation, helping marketers put more of their spending into what’s working.
Customer journey orchestration
The moments that drive growth can also drive churn. Learn how to spot them and respond when the stakes are highest.
Every task consumes time and resources. Here’s a system for deciding what earns a place on the agenda and what doesn’t.
More budget won't fix a marketing model that no longer fits how buyers discover, evaluate, and decide. CMOs need to rethink where they invest.
Unreliable customer data threatens your personalization and ROI. On Sept. 2, we'll discuss how to navigate data decay and build a high-trust measurement framework.
Disconnected systems create missed work and hours of admin. The real measure of martech productivity is how much work the stack eliminates.
Marketing can produce more with AI, but every new capability creates work to govern, integrate, measure, and maintain. That’s where AI debt builds.
CI tools are losing ground to ChatGPT, Claude, and Gemini. Here's why stale battlecards may be the bigger problem.
Navigating signal loss doesn't mean guessing. On Sept. 2, we'll explore how to rebuild your measurement stack in a world with fewer signals.
Not every change in a marketing metric deserves a response. Marketers need to separate temporary fluctuations from signals worth acting on.
AXA, Suncorp, Idomed, Heineken, and Molson got big business results from small creative ideas, showing a different model for earning attention.
AI is making adtech decisions harder to see, putting pressure on platforms to explain outcomes and prove their value.
From first value to expansion, a strong post-sale system helps B2B companies compound the value of customers they’ve already won.
ChatGPT Ads work differently from other ad platforms. Here’s what early campaigns reveal about CPCs, targeting, measurement, and performance.
Product discovery now spans AI, social, publishers, creators and communities. Here’s how brands can influence purchase decisions.
Rules aim to keep up with evolving state laws and to make it easier to communicate consumer privacy choices.
Buying signals lose value when speed and context disappear. Connected workflows turn more opportunities into revenue.
Scaling content generation requires strict fiscal and brand control. Here is how to build centralized frameworks for prompts and tokens.
Marketing artificial intelligence (AI)
Every marketer can generate competent copy. Few understand what actually changes behavior.
Marketing artificial intelligence (AI)
Product carousels and AppsFlyer attribution give ChatGPT more of what performance marketers need to move beyond experimental ad buys.
As AI takes on more execution, there is more need for marketers who bring judgment, strategy and the skills to direct the technology.
Learn how to audit martech vendors, limit their access to sensitive data and make security part of every software purchase.
Reduce duplicate software, improve adoption, and align technology investments with governance that supports smarter purchasing.
Most brands recognize customers but don't understand their context. Learn what's keeping personalization from meeting rising customer expectations.
Time is serving ads directly to AI crawlers, a strategy that could reshape how brands influence AI-generated answers.
Routine content creation is becoming less valuable. New research shows agencies are responding by selling expertise instead of production.