Danny Sullivan
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About Danny Sullivan

Danny Sullivan was a journalist and analyst who covered the digital and search marketing space from 1996 through 2017. He was also a cofounder of Third Door Media, which publishes Search Engine Land, MarTech, and produces the SMX: Search Marketing Expo and MarTech events. He retired from journalism and Third Door Media in June 2017. You can learn more about him on his personal site & blog He can also be found on Facebook and Twitter.

Danny Sullivan's latest articles

Marketing operations (MOps)

How Google’s New “End-To-End” Email Privacy Push Will Protect You — Even From Google

Google’s out with two big privacy pushes when it comes to Gmail today, aimed at protecting your email from prying eyes. Wait, isn’t Google one of the biggest prying eyes, reading emails for ad targeting and other purposes? Yes, but Google’s new push will even protect you from Google itself. Below, an explainer about what’s […]

Marketing management

Did Privacy Search Engine DuckDuckGo Pay To Be Included Apple’s Safari? That’s Private!

Tiny search engine DuckDuckGo scored a huge victory yesterday when Apple announced DuckDuckGo would be an option included in future versions of its Safari web browser, as a privacy feature. But did DuckDuckGo pay to make that happen, as others like Google do? That’s private, and DDG can’t say. “The terms are confidential. Needless to say […]

Marketing operations (MOps)

10 People Who Want To Be Forgotten By Google, From An Attempted Murderer To A Cyberstalker

Who wants things removed from Google under the newly declared “right to be forgotten” in the European Union? A convicted cyberstalker, an attempted murderer, a politician, a business with bad reviews and a pedophile are among those making such requests to Google. Yesterday, the BBC noted the first three of the cases listed below. Marketing Land has […]

Customer experience

In 2014, Google Aims To Train 20,000 Third-Party Sales Reps To Sell Local

When small businesses see Google as the “Wild Wild West” of confusing marketing opportunities, Google itself sees working with third-party companies as crucial to cutting through that confusion and fueling its growth. Google provided training to 13,000 third-party sales reps last year and aims to train 20,000 this year. The figure came during a talk […]

Performance marketing

What Would Happen If Google Really Did Kill Google+?

  Rumors are that Google might be planning to kill Google+ or at least put it into a Walking Dead-like “zombie” mode, as TechCrunch characterizes it — and something Google denies. There are some good reasons for Google to do this, and potentially, it could allow Google to better fight on the new social battlefield, […]

Customer experience

Like Siri, Cortana Can Crack Jokes, If You Ask The Right Questions

People quickly discovered when Siri came out that asking her questions like “What’s the best computer” or saying “I love you” resulted in humorous answers. Microsoft’s new digital assistant Cortana has some wit about her, too — and there’s a serious reason for that. Microsoft’s Mike Calcagno, who oversees the Bing search platform that underpins how […]

Performance marketing

The Email That Microsoft’s Cortana Assistant Won’t & Can’t Read: Yahoo Mail

Microsoft’s new cool Cortana personal assistant uses information from within your email to make recommendations and provide predictive suggestions. That is, unless you use Yahoo Mail. As it turns out, Microsoft is forbidden from  “reasoning” on Yahoo Mail for contractual reasons. I’m still gathering more of the details, but Microsoft representatives told me that the […]

Customer experience

Microsoft Unveils Cortana Assistant At Build Conference

Microsoft’s annual Build Conference kicked off in San Francisco today with perhaps the biggest news for marketers being the unveiling of its “Cortana” virtual assistant, a challenger to Apple’s Siri and Google Now. In particular, Cortana — like Siri — may route searchers to particular apps or search services.  For local search, Yelp now seems especially […]

Marketing operations (MOps)

How Microsoft Scroogled Itself As The Defender Of Email Privacy Over Google

For just over a year, Microsoft has been attacking Google over email privacy. Consumers are getting “Scroogled” by a Google that doesn’t respect privacy, it has said. Microsoft can now retire that Scroogled campaign. After violating the privacy of a third-party’s email account, Microsoft’s not in a position to be taking the high-road, any longer. The […]

Customer experience

The Real Value In Ellen Selfie? Samsung’s CMO: Helping Make Moment Of “Joy”

Samsung got huge attention when Ellen DeGeneres did her now famous Twitter-breaking all-star selfie at the Oscars. But Samsung USA’s chief marketing officer says what’s more important wasn’t that the Samsung phone was used but that Samsung helped create a moment of real joy. “The exact phone almost doesn’t matter,” said Samsung USA CMO Todd Pendleton […]

Customer experience

Yahoo Has 500 Working On Mobile, Up 5-10X From Past

Yahoo’s betting big on mobile, to the degree of having increased the number of those working on mobile to 500 people — a 5-to-10-times increase since before Marissa Mayer took over as CEO. Those figures, along with other tidbits mostly heard before, were part of a keynote conversation with Mayer at the 4A’s Transformation conference — the annual […]

Customer experience

Live Blog: Ad Agencies As Content Creators

If content marketing is the new advertising, then advertising agencies are the new content creators. So how’s the content creation process going? “Content marketing is becoming the future of advertising,” attendees at the 4A’s Transformation conference — the annual gathering of the American Association of Advertising Agencies — were told today by Bloomberg Media Group CEO Justin Smith. As […]

Customer experience

American Express CMO John Hayes: Marketers Win By Interpreting Change

When American Express CMO John Hayes entered advertising 37 years ago, media plans were simple, he says: TV, print, radio. Today, TV ads carry calls to tweet and technology keeps accelerating. How to survive as a marketer? Stay with the fundamentals, especially the ability to interpret change. Hayes gave a keynote address at the 4A’s Transformation conference today […]

Customer experience

As “Cortana” Approaches, Remembering Microsoft’s Other Digital Assistant: Ms. Dewey

Microsoft is apparently readying its own digital assistant called “Cortana,” to take on Apple’s Siri and Google Now. Hopefully, Cortana will see more love than Microsoft’s other assistant that you have probably long forgotten about. Ms. Dewey. Ms. Dewey? She was an experimental interface launched in October 2006 for Microsoft’s search engine Live Search (now […]

Customer experience

Hershey’s: “We’re Marketing In A Digital World” Not Doing “Digital Marketing”

Feeling lost in the world of digital marketing, with all the choices you have to make and how thing are constantly changing? Perhaps take a lesson from Hershey’s, which says it’s not doing digital marketing but instead just marketing — and staying focused on the marketing fundamentals regardless of online or offline. “We are marketing […]

Customer experience

The Viral Rise & Fall Of Flappy Bird

Flappy Bird, the maddening free app that seemed to appeared out of nowhere two weeks ago, is a great lesson on how a simple “Share” button may help an app go viral or at least continue to generate buzz. And, on the eve of Flappy Bird going away forever, it also demonstrates how novelty can […]

Digital transformation

It’s True: @JCPenney Might Have Won The Super Bowl Buzz

Last year, Oreo had its big moment “newsjacking” the Super Bowl, crashing in with a tweet about the event that won the buzz even though Oreo wasn’t an sponsor. This year, Oreo literally sat this one out — and JCPenney’s “mitten-garbled” tweets might have won. Twitter measurement company TweetReach says that JPC was the most-discussed non-sponsor […]

Performance marketing

Twitter: More Super Bowl Tweets Than Ever, No Blackout Or Wardrobe Malfunction Required

Twitter’s shared that this year’s Super Bowl generated 24.9 million tweets, more than ever before, edging out last year’s record of 24.1 million tweets — and this without a blackout or any other unexpected events other than the Seattle Seahawks’s complete stomping of the Denver Broncos. Twitter is still churning through the data, but the […]

Performance marketing

The Budweiser #BestBuds Puppy Gets His Own Twitter Account

He’s the star of Budweiser’s Super Bowl ad, the #BestBuds puppy that keeps running back to be with the famous Clydesdale horses. Not content with YouTube fame, the puppy started tweeting through Budweiser’s account. He’s now been housebroken to his own Budweiser Puppy account. Followers of Budweiser were perplexed with a garbled tweet appeared: xjkoweaiodsgajkse;loszdetghjkeiouqw3 […]