Patriots’ #1MillionPatriots Twitter Celebration Interrupted By A Racist Troll

Beware social media robots; they don’t always know a troll when they see one. The New England Patriots are the latest to learn that embarrassing lesson after the NFL team’s Twitter account auto-posted a racial slur in an image Thursday. In celebration of becoming the first NFL team to hit 1 million Twitter followers, the […]

Chat with MarTechBot

patriots-yourname

Beware social media robots; they don’t always know a troll when they see one.

The New England Patriots are the latest to learn that embarrassing lesson after the NFL team’s Twitter account auto-posted a racial slur in an image Thursday.

In celebration of becoming the first NFL team to hit 1 million Twitter followers, the Patriots were thanking fans; anyone who retweeted the Patriots’ we-hit-1-million message was sent an auto-generated response featuring a jersey personalized with a Twitter handle.

Unfortunately, someone with a terribly offensive screen name triggered the bot, prompting this tweet (displayed here in edited form):

patriots-racist-troll

The tweet stayed up for more than an hour — and as you can see in the screen shot received a troublingly high volume of retweets and favorites — before it was deleted. The Patriots’ account quickly followed up with an apology:

Wisely, the Patriots have also turned off the robot.


Contributing authors are invited to create content for MarTech and are chosen for their expertise and contribution to the martech community. Our contributors work under the oversight of the editorial staff and contributions are checked for quality and relevance to our readers. The opinions they express are their own.


About the author

Martin Beck
Contributor
Martin Beck was Third Door Media's Social Media Reporter from March 2014 through December 2015.

Fuel up with free marketing insights.