Google Says Vendor Was Responsible For AdWords Account Manager’s Shocking Voice Mail

This week, a voice mail in which a Google AdWords account manager can be heard complaining about having to pitch AdWords products and saying he doesn’t care that a client is using bridge pages even though they violate Google’s advertising policy was released by Martin MacDonald.

We received a response from Google in which they claim it was an outside vendor, not a Google employee, who left the unintended message. We have written about it on Search Engine Land,  Google Responds To #GoogleGate: AdWords Account Manager’s Accidental Voice Mail Recording. Many have chimed in on the state of account management support at Google in the comments.