Past Title & Gold sponsors





Tuesday — September 24th, 2024
Keynote
Martech really is marketing: Exploring the impact of technology on today’s marketing
Martech really is marketing: Exploring the impact of technology on today’s marketing
Tuesday — September 24th, 2024
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Mike Pastore, Editorial Director, MarTech
Speaker

Mike Pastore
Mike Pastore has spent nearly three decades in B2B marketing, as an editor, writer, and marketer. He first wrote about marketing in 1998 for internet.com (later Jupitermedia). He then worked with marketers at some of the best-known brands in B2B tech creating content for marketing campaigns at both Jupitermedia and QuinStreet. Prior to joining Third Door Media as the Editorial Director of the MarTech website, he led demand generation at B2B media company TechnologyAdvice.
Martech really is marketing: Exploring the impact of technology on today’s marketing
Tuesday — September 24th, 2024
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Session overview
The modern marketing organization is responsible for driving leads, generating demand, creating content, building memorable customer experiences and more. Fortunately, more than 14,000 tools are available to help. But to truly understand the role technology plays in making all of this possible, we need to go back in time.
Did you ever ask yourself how marketers did this job without martech? We did.
Kickstart your MarTech experience with an exclusive keynote from Mike Pastore, Editorial Director of MarTech. Together, you'll explore how a maturing martech landscape is the foundation for modern marketing -- and look at what technology is changing — and not changing – about the way we do our jobs.
After this keynote, you'll be able to:
- Evaluate where your marketing team needs to explore new technologies.
- Understand why all marketers today are becoming marketing technologists.
- Plan your martech investments to deliver better business outcomes using both humans and technology.
Break
Concurrent sessions
Nurture the right customers with AI and scoring
Nurture the right customers with AI and scoring
Tuesday — September 24th, 2024
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Ruth Bolster, Product Marketing, Senior Lead, Salesforce

Kylie Yancey, Senior Director of Product Management, Salesforce

Speaker

Ruth Bolster
Product Marketing, Senior Lead, Salesforce
Ruth Bolster is a Product Marketing, Senior Lead at Salesforce. A Salesforce Certified Account Engagement Specialist and enterprising content marketer experienced in driving sales through segmented digital marketing. Previous experience in direct marketing, marketing research and strategy, and account management.
Nurture the right customers with AI and scoring
Tuesday — September 24th, 2024
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Session overview
It's getting more and more difficult to tell who is ready to buy. Not all leads are created equal... so how do you know which of your prospects are most valuable -- and most ready to buy?
Join Salesforce's Ruth Bolster, Senior Manager of Product Marketing, and Kylie Yancey, Senior Director of Product Management, to see how AI is helping marketers prioritize leads and improve chances of hitting (or even exceeding) targets by sending the most engaged customers to sales.
After this session, you'll be able to:
- Evolve your scoring strategy to account for fit and intent.
- Use AI to personalize how you reach out to prospects.
- Implement strategies for using AI to respond to customers in real-time.
Sponsored by: Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Driving successful change in marketing with the middle-out strategy
Driving successful change in marketing with the middle-out strategy
Tuesday — September 24th, 2024
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Melissa Reeve, Co-founder, Agile Marketing Alliance
Speaker

Melissa Reeve
Co-founder, Agile Marketing Alliance
Driving successful change in marketing with the middle-out strategy
Tuesday — September 24th, 2024
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Session overview
Change is a constant in the marketing world, with new processes, approaches, and tools emerging regularly. However, adapting to these changes often happens without formal change management frameworks.
Join Melissa Reeve, Co-founder of Agile Marketing Alliance, as she shows you how the "middle-out strategy" offers a balanced approach, empowering those in the middle of the organization to drive change effectively.
Unlike top-down approaches, where leaders may be disconnected from the front lines, or bottom-up methods that lack strategic influence, the middle-out strategy leverages the knowledge and influence of middle management to align change initiatives with both strategic goals and operational realities.
After this session, you'll be able to:
- Understand why the middle-out approach is more effective for driving change in marketing compared to traditional top-down or bottom-up strategies.
- Apply the middle-out strategy within your organization to ensure successful and sustainable change, including tips for success.
- Explore real-world examples of organizations that have successfully implemented the middle-out strategy, providing you with actionable insights and inspiration.
Stack the deck with CTV in your martech strategy
Stack the deck with CTV in your martech strategy
Tuesday — September 24th, 2024
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Tyler Young, Senior Digital Marketing Analyst, MNTN

Speaker

Tyler Young
Senior Digital Marketing Analyst, MNTN
Tyler Young is a Senior Digital Marketing Analyst at MNTN. He has hands-on management of lead generation campaigns in Google, Meta, and LinkedIn (among other) advertising platforms. He provide internal recommendations for optimizations and overall campaign strategy. He reports on campaign performance via easily understood custom dashboards in Looker Studio. Tyler maintains constructive relationships with all major channel partners in order to stay on top of industry trends and gain early access to emerging technologies.
Stack the deck with CTV in your martech strategy
Tuesday — September 24th, 2024
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Session overview
With all the different platforms, companies, dashboards, and reports out there, building a sturdy martech stack is a delicate game. If you love the ease of keywords on your favorite paid search and social platforms, but need to reach a high-intent audience and get a lot of data on your progress, Connected TV should certainly make the cut.
Join MNTN to learn more about why CTV is an essential part of a well-balanced strategy.
After this session, you'll be able to:
- Understand how CTV fits into your martech stack.
- Appreciate the plethora of data that CTV provides and how to track it all.
- Draw inspiration from a case study of a brand finding success with CTV keywords.
Sponsored by: MNTN
MNTN is the Hardest Working Software in TV, bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. MNTN is one of Fast Company's Most Innovative Companies of 2023 and was recently named one of the Next Big Things in Tech for its upcoming VIVA creative suite.
Live demo - Master multichannel management with Xperience by Kentico and SilverTech
Live demo - Master multichannel management with Xperience by Kentico and SilverTech
Tuesday — September 24th, 2024
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Christina Baker, Digital Strategy Lead, SilverTech

Sean Wright, Lead Product Marketing Evangelist, Kentico

Speaker

Christina Baker
Digital Strategy Lead, SilverTech
As a digital strategist at SilverTech, Christina Baker works with clients to identify short and long-term business needs and objectives and develops digital strategies to achieve goals through an omnichannel approach. Focused on providing great user experience, Christina works with designers and engineers to ensure all strategies are carried throughout the course of a project, or even over the course of an ongoing client relationship.
Christina has over 15 years of experience in marketing strategy, social media, and events. She worked in B2B tech before bringing her talents to SilverTech. In this role, she works closely with clients in a variety of verticals, including banking, healthcare, and utilities, guiding them in user experience strategy, content strategy, information architecture, search engine optimization, digital marketing, content management, and digital experience solutions.
Speaker

Sean Wright
Lead Product Marketing Evangelist, Kentico
Sean Wright works in product marketing for Kentico, helping their customers and partners unlock value and achieve success with Kentico's products and services. In a past life he was a software developer for 10 years, working for a digital agency, providing senior technical guidance to startups and multinational organizations, architecting content management and marketing solutions for clients across many industries. He is also a co-founder of Craft Brewing Business, a B2B publication for the craft beer brewing industry.
Live demo - Master multichannel management with Xperience by Kentico and SilverTech
Tuesday — September 24th, 2024
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Session overview
Don't miss this exclusive live demo!
In today's fast-paced digital world, marketers often lose control of their content because it's not structured and spread across multiple platforms. This leads to brand inconsistency, mixed messaging, and a disjointed customer experience... and that's where Kentico and SilverTech step in.
Join Sean Wright, Lead Product Marketing Evangelist at Kentico, and Christina Baker, Digital Strategy Lead at SilverTech, to explore content modeling features that can revolutionize your content strategy and streamline your content management. You'll see how the Content Hub in the Xperience platform can help you regain control of your messaging with advanced tools that allow you to create, organize, and manage your content.
Key takeaways:
- Explore how Xperience by Kentico integrates multiple channels within a unified platform.
- Understand the benefits of a centralized Content Hub for seamless content reuse.
- Manage a large content library with ease using content scheduling, usage tracking, and role-based workflows.
- Dive into advanced content modeling features like linked content and reusable field schemas.
- See how easily marketers can create and update content for web, email, and headless channels.
- Experience the simplicity of Xperience’s no-code drag-and-drop visual Page Builder.
Please note: This demo will take place in Google Meet. It will be recorded and available for on-demand replay. Maximum occupancy is 500 on a first come, first served basis.
Sponsored by: SilverTech & Kentico
Realize the full potential of your digital advantage with Kentico and SilverTech. Kentico’s user-friendly digital experience platform and SilverTech’s digital strategy and advanced development experience provide the tools and expertise you need to build a strong digital presence, drive traffic, and grow your business. If you are looking to transform your website, automate your marketing, and integrate critical business data or applications, our partnership enables you to scale your digital maturity for all your digital marketing and technology needs.
Break
Concurrent sessions
Path to loyalty: 4 steps to stay ahead of the game
Path to loyalty: 4 steps to stay ahead of the game
Tuesday — September 24th, 2024
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Lisa Hake, VP of Marketing and Communications, Great Clips

Roger Williams, Head of Loyalty, Marigold

Speaker

Lisa Hake
VP of Marketing and Communications, Great Clips
In her role as Vice President of Marketing and Communications, Lisa Hake helps franchisees drive revenue and customer counts through marketing and communications. She leads efforts to build and communicate the Great Clips brand, internally and externally, leading a range of marketing and communications functions, including strategic planning, creative, digital, partnerships, promotional efforts, public relations, social media, cause marketing and customer insight strategy.
Before joining Great Clips, Inc. in 2017, Lisa held marketing roles with Best Buy Co. Inc., Pillsbury and 3M. She also started a retail business that she and her husband eventually franchised. At their peak, they had four of their own locations and 10 franchised locations in seven states.
She has a degree in international business from the University of Nebraska - Lincoln and an MBA in Marketing from University of Minnesota - Carlson School of Management.
For nearly a decade, Lisa has served on the board of The Hellenic American Family Fund (HAFF), a national philanthropic organization committed to assisting families in financial need.
Speaker

Roger Williams
Roger Williams leads strategy for Marigold's Center of Excellence for Loyalty and Relationship Marketing. Marigold unites world-class marketing solutions across the full customer lifecycle that build loyal customer connections for over 40,000 global brands, from SMB to enterprise.
Path to loyalty: 4 steps to stay ahead of the game
Tuesday — September 24th, 2024
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Session overview
According to the Harvard Business Review, loyalty programs can accelerate customer profitability only if they are part of a larger loyalty strategy. Committing this oversight is partly why three-quarters of loyalty programs fail in their first two years.
Join Roger Williams, Head of Loyalty at Marigold, and Lisa Hake, VP of Marketing and Communications at Great Clips as they explore a different approach, where successful brands take a protracted strategic path to launching a loyalty program. You'll walk away with four actionable steps to help plan your go-to-market strategy for loyalty -- and once you have completed these steps, you will be able to launch and develop a winning loyalty strategy and a sustainable and profitable loyalty program.
After this session, you'll be able to:
- Understand loyalty’s dirty little secret.
- Unleash the power of zero-party data.
- Master long-term customer migration.
- Build the foundation for irrational engagement.
Sponsored by: Marigold
Marigold’s approach to relationship marketing stands alone in a world of one-size-fits-all marketing technology companies. Our solutions are designed for your specific size, industry, and maturity, giving you the technology and expertise you need to grow the relationships that grow your business, from customer acquisition to engagement to loyalty. And, with a team of strategists that provide insights into what’s working, what’s not, and what’s changing in your industry, you can maximize ROI at every step.
Great marketing isn’t just about conversion but genuine connection. Learn why 40,000 businesses worldwide trust Marigold as the foundation they need to help relationships take root.
Integrating AI in a rapidly changing martech landscape
Integrating AI in a rapidly changing martech landscape
Tuesday — September 24th, 2024
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Sav Khetan, Vice President Product Marketing, Tealium

Speaker

Sav Khetan
Vice President Product Marketing, Tealium
Sav Khetan is the Vice President Product Marketing at Tealium. He has 2 decades of digital marketing, martech strategy and personalization experience under his belt, and is an advocate of leveraging workflow, content, tools and insights to unlock the real potential of first party data. In his role at Tealium, Sav helps brands make the transition from channel-based to audience-based marketing through the intersection of technology, data and operational strategy.
Integrating AI in a rapidly changing martech landscape
Tuesday — September 24th, 2024
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Session overview
The future of martech is here, and it's powered by AI!
Join Sav Khetan, Director of Product Marketing at Tealium, to discover how to build an AI-ready architecture that unleashes unprecedented growth.
After this session, you'll be able to:
- Seamlessly integrate AI to gain the flexibility and agility needed to dominate in a rapidly changing market.
- Apply data strategies and architectures that empower you to adapt and thrive, no matter where the goalposts shift.
Sponsored by: Tealium
Tealium connects customer data across channels so businesses can connect with their customers. Empowering brands to create a complete, real-time customer data infrastructure, Tealium makes customer data more actionable, privacy-compliant and secure. Over 850 global businesses trust Tealium to power their data strategies. For more information, visit www.tealium.com.
Lead gen vs. demand gen: Which approach is right for your brand?
Lead gen vs. demand gen: Which approach is right for your brand?
Tuesday — September 24th, 2024
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Eric Dates, Head of Marketing, VComply

Ali Schwanke, Founder / Marketing Strategist, Simple Strat

Moderator:
Mike Pastore, Editorial Director, MarTech
Speaker

Eric Dates
Eric Dates is an accomplished and ambitious global marketing leader who enjoys the psychological nuances of marketing, brand, and overall business growth. With deep roots in early-stage startups, he focuses on breaking down complicated topics to their essence and obsesses over grasping the multiple 'whys' behind individual and consumer behavior. Outside of work, Eric lives in Tennessee with his family and is an avid outdoor enthusiast, exercise junkie, and lover of music.
Speaker

Ali Schwanke
Founder / Marketing Strategist, Simple Strat
Ali Schwanke is the founder of Simple Strat, a Diamond HubSpot Solutions partner and host of the popular YouTube series "HubSpot Hacks". She's a go-to expert in B2B marketing strategy, and a well-known HubSpot advocate in many digital communities including MarketingOps, Vistage, Collective54, and more. She's passionate about helping companies make the most of their marketing and sales technology without sacrificing the human aspect that's so critical to the B2B buying experience.
Moderator

Mike Pastore
Mike Pastore has spent nearly three decades in B2B marketing, as an editor, writer, and marketer. He first wrote about marketing in 1998 for internet.com (later Jupitermedia). He then worked with marketers at some of the best-known brands in B2B tech creating content for marketing campaigns at both Jupitermedia and QuinStreet. Prior to joining Third Door Media as the Editorial Director of the MarTech website, he led demand generation at B2B media company TechnologyAdvice.
Lead gen vs. demand gen: Which approach is right for your brand?
Tuesday — September 24th, 2024
Still need to register? Grab your free pass here.
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Session overview
The terms lead gen and demand gen get thrown around a lot in marketing -- and are often used synonymously. But lead gen and demand gen are two distinct strategies, one focused on generating contact information for prospects and nurturing them through the sales funnel, the other on raising brand awareness through the education of your target audience.
Join Mike Pastore, Editorial Director at MarTech, and a panel of industry experts for a dynamic debate about the pros and cons of each approach. You'll explore the foundational differences between the two strategies and understand how each aligns with business goals, market conditions, and target audiences.
After this session, you'll be able to:
- Understand the difference between lead generation versus demand generation.
- Align lead generation and demand generation strategies with your business goals.
- Evaluate when to use lead generation versus demand generation.
Live demo - Spread the (key)word: CTV’s next great audience builder has arrived
Live demo - Spread the (key)word: CTV’s next great audience builder has arrived
Tuesday — September 24th, 2024
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Matt Burton, Sales Director, MNTN

Speaker

Matt Burton
Matt is a Sales Director at MNTN helping brands and agencies leverage MNTN’s performance TV platform to drive customer acquisition. Matt has worked with over 200 brands across all types of verticals: DTC, B2B, CPG, App and brick & mortar. He currently leads the Reactivation pilot where he helps past customers capitalize on MNTN’s latest updates. Matt has over 10 years of experience in advertising. Before MNTN, Matt worked at an agency leading marketing strategy for clients like Comcast, Kia, Chic-fil-A and Nike.
Live demo - Spread the (key)word: CTV’s next great audience builder has arrived
Tuesday — September 24th, 2024
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Session overview
Don't miss this exclusive live demo!
Get a firsthand look at Performance TV with MNTN. In this demo, you’ll learn how MNTN has redefined audience targeting on the TV screen by introducing keyword-based audience building, just like your favorite paid search and social channels.
Explore how to use CTV as the third pillar of performance marketing to find, engage, and convert high-intent audiences.
With MNTN, you can:
- Target and reach audiences based on the keyword targeting you already use, whenever and wherever they watch their favorite shows.
- Reach audiences throughout the sales funnel, thanks to CRM data uploading and targeting, as well as retargeting campaigns.
- Test creative and have your ads automatically optimized thousands of times a day for peak performance.
- Get transparent, customizable insights into your campaigns’ performance in real-time
- Monitor your campaign performance alongside other channels in your preferred measurement platform.
Please note: This demo will take place in Google Meet. It will be recorded and available for on-demand replay. Maximum occupancy is 500 on a first come, first served basis.
Sponsored by: MNTN
MNTN is the Hardest Working Software in TV, bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. MNTN is one of Fast Company's Most Innovative Companies of 2023 and was recently named one of the Next Big Things in Tech for its upcoming VIVA creative suite.
Break
Concurrent sessions
Optimize the personalized customer journey with an always-on approach
Optimize the personalized customer journey with an always-on approach
Tuesday — September 24th, 2024
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AnnMarie Wills, CEO, Leverage Lab LLC
Speaker

AnnMarie Wills
AnnMarie Wills is the co-founder and CEO of Leverage Lab LLC, a pioneering first-party data-centric marketing agency. With over 20 years of experience at industry giants like Knight Ridder, Penton Media, and SourceMedia, she has a proven track record of developing innovative products by leveraging data and technology.
Known for her exceptional understanding of the intersection between data and business, AnnMarie possesses an uncanny ability to find and monetize the right data that appeals to and empowers audiences to achieve their business goals. At Leverage Lab, her visionary leadership has driven significant growth and industry recognition over the past seven years.
Highly personable, AnnMarie is considered a top "business data thinker" in the media space, making her an invaluable leader in transforming and optimizing technology to build a modern media enterprise.
Optimize the personalized customer journey with an always-on approach
Tuesday — September 24th, 2024
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Session overview
In the digital age, understanding and leveraging first-party data is essential for creating meaningful and personalized customer journeys. Personalized, always-on customer journeys can significantly impact business growth and customer satisfaction so it's important to execute them well.
Join AnnMarie Wills, CEO of Leverage Lab, as she reveals how to implement the Infinite Customer Journey (ICJ) model, focusing on segmentation based on value, interest, and engagement, all built on a foundation of first-party data. She will explain how to categorize customers based on their value, interests, and engagement levels, and use these insights to drive more personalized and impactful marketing strategies.
After this session, you’ll be able to:
- Identify the key levers for segmenting your customer base based on value, interest, and engagement.
- Understand how to utilize first-party data to create a comprehensive and actionable customer lifetime value model.
- Effectively utilize first-party customer data, regardless of whether you have advanced tools like a CDP.
- Measure the impact of personalized, always-on customer journeys on business growth and customer satisfaction.
Retail media networks decoded: Save budget, maximize ROI
Retail media networks decoded: Save budget, maximize ROI
Tuesday — September 24th, 2024
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Ted Sfikas, Field Chief Technology Officer, Amplitude

Speaker

Ted Sfikas
Field Chief Technology Officer, Amplitude
Ted Sfikas is actively involved with modern Data Strategies and the role of technology alongside process excellence and measured value that justifies the investment. He is an expert in Enterprise SaaS Software consultancy, implementation delivery, Value Engineering, and Digital Marketing/Ad Tech.
Ted provides customers with data-focused strategies that Product, Data & Analytics, and Data Science teams are involved with. This includes modern applications of the Data Strategy within Digital Marketing, AdTech and AI.
Retail media networks decoded: Save budget, maximize ROI
Tuesday — September 24th, 2024
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Session overview
The world of retail media can be a minefield, with the constant fear of making the wrong decision and wasting your budget. But it doesn't have to be this way.
Join Ted Sfikas, Field Chief Technology Officer at Amplitude, to unlock the cheat codes to mastering retail media networks. You'll discover how to choose the right media network for your brand and maximize your revenue outcomes and efficiencies.
This is a must-attend for marketers who are already on their retail marketing journey and unsure if they're getting the most bang for their buck, as well as for those ready to make their first move in this space.
After this session, you'll be able to:
- Take the guesswork out of your retail media strategy.
- Select the most effective retail media network for your brand.
- Streamline data collection, analysis, and strategy formation.
- Avoid common pitfalls that lead to budget blowouts.
- Maximize revenue outcomes and operational efficiencies.
Sponsored by: Amplitude
Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Over 2,700 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Winter 2024 Report. Learn how to optimize your digital products and business at amplitude.com.
Using automation to crack the code of locally-targeted advertising at a massive scale
Using automation to crack the code of locally-targeted advertising at a massive scale
Tuesday — September 24th, 2024
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Andy MacLeay, VP of Engagement & Channels, Fluency

Speaker

Andy MacLeay
VP of Engagement & Channels, Fluency
Andy MacLeay has over 15 years of experience in digital marketing, advertising, and product management. Andy is a brand-focused strategic thinker who is a leader in the enterprise solutions team at Fluency, an enterprise automation platform for advertising. He is passionate about delivering innovative and scalable solutions that help clients optimize their online commerce and marketing performance across multiple channels and platforms.
Using automation to crack the code of locally-targeted advertising at a massive scale
Tuesday — September 24th, 2024
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Session overview
New media channels and ever-more sophisticated data create profound opportunities to target local audiences. However, the complexity of manually executing campaigns contributes to a growing crisis of capacity among operational and execution teams.
Join Andy MacLeay, Fluency’s VP of Engagement & Channels, as he delves into practical use cases highlighting solutions for overcoming this two-pronged challenge of complex data and operational bottlenecks. You'll learn how to harness automation to scale your advertising efforts, connect brand-level campaigns to locally targeted audiences across channels, and drive increased time savings that improve team morale, profitability, and speed to market.
After this session, you'll be able to:
- Implement strategies to seamlessly integrate emerging media into your multichannel advertising mix.
- Utilize automation and AI technologies to enhance operational workflows and efficiency.
- List key use cases in how advertisers are managing 1,000+ multilocation accounts with a Digital Advertising Operating System (DAOS).
Sponsored by: Fluency
Fluency Inc. is the leading innovator of comprehensive digital advertising management and automation solutions for organizations that run large digital media portfolios.
As the first ad platform that leverages Robotic Process Automation, Fluency addresses critical advertising operations challenges by streamlining repetitive and time-consuming tasks associated with digital advertising management and optimization. The result is an easily scalable solution that has helped a wide range of clients achieve unprecedented time savings, operational efficiency, and profitability.
Live demo - Leveraging a CDP and data layer to create a modern data architecture for the AI era with Tealium
Live demo - Leveraging a CDP and data layer to create a modern data architecture for the AI era with Tealium
Tuesday — September 24th, 2024
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Matt Parisi, Director of Product Marketing, Tealium

Speaker

Matt Parisi
Director of Product Marketing, Tealium
Matthew Parisi, Director of Product Marketing at Tealium is a cross-channel marketing leader championing a data-driven approach to marketing that has proven results across a broad range of industries, particularly SaaS. His expertise spans digital and traditional marketing channels including customer data management, email, CRM, SEO, SEM, social, display, events and more.
Live demo - Leveraging a CDP and data layer to create a modern data architecture for the AI era with Tealium
Tuesday — September 24th, 2024
Still need to register? Grab your free pass here.
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Session overview
Don't miss this exclusive live demo!
Matt Parisi, Director of Product Marketing at Tealium, will showcase the power of leveraging a real-time Customer Data Platform (CDP) with a vendor-neutral data layer to super-charge data-driven customer experiences. See how customer data is your ticket to maximizing customer engagement, optimizing operational efficiency and ensuring you’re always prepared for the ever-evolving martech landscape.
With Tealium you can:
- Build a data layer that powers a differentiated customer experience
- Deliver real-time customer engagement to create moments that matter
- Increase operational efficiency with automation and privacy
Please note: This demo will take place in Google Meet. It will be recorded and available for on-demand replay. Maximum occupancy is 500 on a first come, first served basis.
Sponsored by: Tealium
Tealium connects customer data across channels so businesses can connect with their customers. Empowering brands to create a complete, real-time customer data infrastructure, Tealium makes customer data more actionable, privacy-compliant and secure. Over 850 global businesses trust Tealium to power their data strategies. For more information, visit www.tealium.com.
Break
Concurrent sessions
Unpacking Google's third-party cookies decision: What marketers need to know
Unpacking Google's third-party cookies decision: What marketers need to know
Tuesday — September 24th, 2024
If your calendar provider is not listed,
please add the session details manually.

Alex Cash, Director of Strategy Consent & Preferences, OneTrust

Ryan Karlin, Senior Director of Product OneTrust Privacy & Data Governance, OneTrust

Speaker

Alex Cash
Director of Strategy Consent & Preferences, OneTrust
Alex Cash serves as a Director of Strategy at OneTrust, the Trust Intelligence Platform, unlocking every company’s value and potential to thrive by doing what’s good for people and the planet. OneTrust connects privacy, GRC, ethics, and ESG teams, data, and processes, so all companies can collaborate seamlessly and put trust at the center of their operations and culture.
In his role, Alex supports OneTrust Consent & Preference Management, where he advises companies on how to drive engaging user experiences while building trust and demonstrating regulatory compliance
Speaker

Ryan Karlin
Senior Director of Product OneTrust Privacy & Data Governance, OneTrust
Ryan Karlin is the senior director, product management at OneTrust. In his role, Ryan leads teams delivering solutions for the OneTrust Consent Management Platform and first-party data management solutions, advising companies large and small on the ever-changing landscape of web tracking and digital advertising compliance best practices. Ryan is an International Association of Privacy Professionals certified information privacy manager who also sits on a number of Interactive Advertising Bureau working groups.
Unpacking Google's third-party cookies decision: What marketers need to know
Tuesday — September 24th, 2024
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Session overview
In a surprising twist, Google has announced that it will no longer deprecate third-party cookies but instead introduce a new experience in Chrome, allowing users to make informed choices about their web browsing privacy. This pivotal change signals a major shift in how data privacy, consent management, and online advertising will function in the future.
Join OneTrust's Alex Cash, Director of Strategy Consent and Preferences, and Ryan Karlin, Senior Director of Product Management Consent and Preferences, as they unpack the implications of Google's recent decision, help you understand the impact of this change on marketers and advertisers, and teach you how to adapt with effective strategies in a digital landscape where user consent and first-party data are paramount.
Our experts will dive into Google's Privacy Sandbox initiative, discuss the impact of this new approach on third-party cookies, and provide actionable strategies for navigating this evolving environment. Learn how to leverage first-party data, integrate Privacy Sandbox APIs, and maintain compliance while building trust with your audience.
After this session, you'll be able to:
- Understand Google's new Chrome experience, which allows users to globally accept or reject third-party cookies and understand how this choice can be adjusted at any time.
- Understand the transition period where third-party cookies coexist with Privacy Sandbox technologies.
- Adapt your marketing strategies to stay effective and compliant.
- Understand why a CMP remains essential and how first-party data is still key to successful marketing.
- Collect and manage user consent and preferences, and build robust strategies that mitigate reliance on third-party cookies.
Sponsored by: OneTrust
OneTrust unlocks every company’s potential to thrive by doing what’s good for people and the planet. Whether you’re a small company or a large enterprise, our market-defining Trust Intelligence Platform connects data, teams, and processes—so you can collaborate seamlessly and put trust at the center of operations and culture. Learn more at OneTrust.com.
Create data-driven journeys and segments - and prove ROI
Create data-driven journeys and segments - and prove ROI
Tuesday — September 24th, 2024
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Lisa Coleman, CRM Manager, Collectors

Jorja Lyons, Director of Product Management, Salesforce

Mikey Osborn, Director of Growth Marketing & Technology, Collectors

Speaker

Jorja Lyons
Director of Product Management, Salesforce
Jorja Lyons is a digital marketer, turned product manager. She has experience, and a passion, in email marketing and automation (ExactTarget, Aprimo/Teradata, Eloqua, Salesforce Marketing Cloud), campaign planning/strategy/management, social media (HootSuite), website management, content management systems (database marketing), writing (including landing pages, web/blog content, emails, ad copy and press releases), audience segmentation and ForeSee Results.
Speaker

Mikey Osborn
Director of Growth Marketing & Technology, Collectors
Mikey Osborn is the Director of Growth Marketing & Technology at Collectors. His education and professional experiences has provided him with a unique set of attributes including data architecture, technical development, and consultation for enterprise level clients. In addition to these strengths, Mikey understands the importance of leveraging technology to empower customers and work to build creative solutions to ensure their success.
Collectors is an industry-leading authentication and grading company. Their mission is to inspire the world to collect by making it safe, easy, and fun.
Create data-driven journeys and segments - and prove ROI
Tuesday — September 24th, 2024
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Session overview
In today’s competitive market, organizations often struggle to effectively leverage customer data for impactful marketing strategies.
Join Jorja Lyons, Director of Product Management at Salesforce, Collectors' Mikey Osborn, Director of Growth Marketing and Technology, and Lisa Coleman, CRM Manager, to learn how Collectors uses Journey Builder to act on their data and create targeted audience segments to achieve measurable ROI.
After this session, you'll be able to:
- Show incremental value and ROI of your marketing activities and tell this story to key stakeholders.
- Build better customer journeys with your marketing engine, including telemetry and reporting.
- Ramp up quickly -- creating a plan, launching dozens of journeys, and scaling out your marketing team.
Sponsored by: Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Using AI to transform the customer experience for brand and customer success
Using AI to transform the customer experience for brand and customer success
Tuesday — September 24th, 2024
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Annette Franz, CEO, CX Journey Inc.
Speaker

Annette Franz
With 30+ years in the customer experience profession, Annette Franz, CCXP, founder and CEO of CX Journey Inc., is an internationally recognized employee and customer experience thought leader, coach, keynote speaker, and author of Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business) and Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business [Advantage|ForbesBooks]. She is a Certified Customer Experience Professional (CCXP) and an official member of the Forbes Coaches Council.
Using AI to transform the customer experience for brand and customer success
Tuesday — September 24th, 2024
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Session overview
In today’s competitive market, delivering exceptional customer experiences is crucial for brand loyalty and customer satisfaction. Are you ready to leverage AI technology to revolutionize customer interactions, driving successful outcomes for both brands and customers?
Join Annette Franz, CEO of CX Journey, as she delves into four key areas of how AI will do just that. By harnessing the power of AI, you can enhance communication, streamline processes, tailor services to individual needs, and scale operations efficiently.
After this session, you'll be able to:
- Apply practical AI applications and strategies to elevate customer experience and achieve sustained growth.
- Implement AI to predict customers' needs before they even articulate them.
- Use AI to offer solutions and recommendations that surprise and delight customers, leading to an entirely new level of proactive service.
Live demo: Build high-converting landing pages with Instapage
Live demo: Build high-converting landing pages with Instapage
Tuesday — September 24th, 2024
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Andrew Engdahl, Account Executive, Instapage

Speaker

Andrew Engdahl
Andrew Engdahl is an Account Executive at Instapage, helping marketers drive long-term sustainable growth, without having to spend a dollar more on their advertising.
At Instapage, he works with the most innovative companies in the world to significantly increase their return on digital advertising investment. He does this with our expert conversion-intelligence team and market-leading Post-click Automation technology.
Live demo: Build high-converting landing pages with Instapage
Tuesday — September 24th, 2024
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Session overview
Don't miss this exclusive live demo!
In today’s fast-paced and ROI-focused digital marketing world, your ability to launch high-performing campaigns quickly and without additional resources is crucial.
Join Andrew Engdahl, Account Executive at Instapage, as he demonstrates how the Instapage platform revolutionizes how marketers create and optimize high-performing campaign landing pages.
You'll discover how Instapage helps marketers and advertisers scale their campaigns and increase ROI by enabling the creation of high-converting landing pages in minutes without developers or IT.
Learn how the industry-leading drag-and-drop, responsive builder simplifies the process alongside these key features:
- Lead Generation and Conversion Tracking
- Personalization Based on Audiences
- A/B Testing and Heatmaps for Optimization
- Reusable and Global Blocks
- Relevant AI Content Suggestions
Please note: This demo will take place in Google Meet. It will be recorded and available for on-demand replay. Maximum occupancy is 500 on a first come, first served basis.
Sponsored by: Instapage
Instapage is the leading landing page and conversion optimization platform that helps marketers and advertisers scale their campaigns and increase ROI by enabling them to create high-converting landing pages in minutes without developers or IT. Marketers can use the industry leading drag-and-drop, responsive builder to create landing pages in minutes, implement lead generation and conversion tracking, personalize based on audiences, and run AB tests to optimize performance - all in minutes without requiring coding or design skills.
Break
Concurrent sessions
Building a future-ready marketing measurement foundation
Building a future-ready marketing measurement foundation
Tuesday — September 24th, 2024
If your calendar provider is not listed,
please add the session details manually.

Lourenço Mello, Product Marketing - Solutions, Snowflake

Speaker

Lourenço Mello
Product Marketing - Solutions, Snowflake
Lourenco Mello is a Product Marketer at Snowflake focused on solutions that help organizations deliver data-driven marketing with the Snowflake Data Cloud. Prior to Snowflake, Lourenco led the Microsoft Azure Infrastructure Field Marketing priorities at a global level and developed and scaled the Azure messaging and GTM for the Manufacturing industry. Lourenco holds an MBA from UCLA Anderson and a Bachelors degree from the University of Wisconsin - Madison.
Building a future-ready marketing measurement foundation
Tuesday — September 24th, 2024
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Session overview
For years, marketing teams have grappled with data silos and struggled to operate from a single view of their marketing and business data, essential for deriving granular measurements of campaigns and optimizing marketing ROI.
To overcome legacy technology, marketers across every industry have created a patchwork of interconnected systems and data pipelines to stitch data together in an effort to generate a single view of marketing performance.
However, these workarounds create latency in data and analytics, expensive one-off efforts, and surface unreliable metrics that hinder growth and marketing performance.
Join Lourenco Mello, Product Marketing—Solutions at Snowflake, to understand how to build a future-ready marketing measurement foundation with Campaign Intelligence on the Snowflake AI Data Cloud for Marketing.
After this session, you'll be able to:
- Leverage the power of the Snowflake AI Data Cloud to create a single view of campaign performance.
- Drive ROI with actionable, AI-driven insights, and build a future-ready marketing data foundation.
- Get on your way to advanced measurement techniques like marketing mix modeling, multi-touch attribution or experimentation.
Beyond genAI: There’s more than one kind of artificial intelligence
Beyond genAI: There’s more than one kind of artificial intelligence
Tuesday — September 24th, 2024
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Christopher Penn, Chief Data Scientist, TrustInsights.ai

Moderator:
Kim Davis, Editor at large, MarTech
Speaker

Christopher Penn
Chief Data Scientist, TrustInsights.ai
Christopher S. Penn is an internationally renowned keynote speaker who electrifies audiences with his expertise on artificial intelligence in marketing. A recognized thought leader, he demystifies complex AI concepts, providing practical strategies that empower marketers to achieve breakthrough results. Christopher’s insights on leveraging AI for data analysis, content creation, and strategic decision-making have shaped five key fields in the marketing industry: Google Analytics adoption, data-driven marketing and PR, modern email marketing, marketing data science, and AI/machine learning in marketing. His journey in AI began in 2013, a decade before tools like ChatGPT brought the technology into the mainstream, giving him a deep understanding of its potential and practical applications. His engaging and informative presentations leave attendees with actionable takeaways they can implement immediately. As co-founder and Chief Data Scientist of Trust Insights, Christopher leads a team of experts dedicated to helping businesses unlock the full potential of their data using cutting-edge AI solutions. His proven track record of success includes building AI-powered systems that have delivered double-digit ROI for prominent brands such as Cisco Systems, T-Mobile, Citrix Systems, GoDaddy, AAA, McDonald’s, Twitter, and many others. He is a 2025, eight-time IBM Champion in IBM Data and AI and co-host of the award-winning Marketing Over Coffee marketing podcast. His work is also reflected in over two dozen marketing books, including the bestselling “AI for Marketers,” now in its third edition, and “Leading Innovation.”
Moderator

Kim Davis
Kim Davis is currently editor at large at MarTech. Born in London, but a New Yorker for almost three decades, Kim started covering enterprise software ten years ago. His experience encompasses SaaS for the enterprise, digital- ad data-driven urban planning, and applications of SaaS, digital technology, and data in the marketing space. He first wrote about marketing technology as editor of Haymarket’s The Hub, a dedicated marketing tech website, which subsequently became a channel on the established direct marketing brand DMN. Kim joined DMN proper in 2016, as a senior editor, becoming Executive Editor, then Editor-in-Chief a position he held until January 2020. Shortly thereafter he joined Third Door Media as Editorial Director at MarTech.
Kim was Associate Editor at a New York Times hyper-local news site, The Local: East Village, and has previously worked as an editor of an academic publication, and as a music journalist. He has written hundreds of New York restaurant reviews for a personal blog, and has been an occasional guest contributor to Eater.
Beyond genAI: There’s more than one kind of artificial intelligence
Tuesday — September 24th, 2024
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Session overview
Everyone agrees that generative AI is a game changer, suggesting that everything will soon have it. Every martech platform of any significance is likely to have its own copilots, chatbots, and analytics that respond to simple written prompts.
What happens then?
Join Christopher Penn, Co-founder and Chief Data Scientist at TrustInsights.ai, as he sits down with MarTech's Kim Davis to discuss how close we are to generative AI tools being table stakes in any martech stack, as well as the risks of overlooking other types of AI and other AI use cases.
Don't miss this candid exchange exposing some of the truths and myths about what genAI -- and AI in general -- mean for marketing.
After this session, you'll be able to:
- List the different types of AI and why some may be more useful than genAI for some purposes.
- Understand how to use other tools to broaden the capability of AI.
- Have a better feel for the limitations of genAI as well as its power.
CDP fireside chat: Solving marketing challenges with a customer data platform
CDP fireside chat: Solving marketing challenges with a customer data platform
Tuesday — September 24th, 2024
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Renee Graff, Product Marketing Manager, Redpoint Global

Tim Perry, Co-founder, Solvenna

Rachel Hoy, Marketing Operations & MarTech Professional, major retail brands like DSW and Bath & Body Works

Speaker

Renee Graff
Product Marketing Manager, Redpoint Global
Renee Graff is part of the Product Marketing team at Redpoint Global. She is a product marketing manager and storyteller with experience in MarTech, AdTech and digital marketing. Her experience in tech marketing has helped tech platforms define their product positioning and customer engagement strategies to drive sales, revenue and customer retention.
Speaker
Speaker
CDP fireside chat: Solving marketing challenges with a customer data platform
Tuesday — September 24th, 2024
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Session overview
From seasonal sales to loyalty programs, abandoned carts and more, retail marketers regularly manage a complicated web of campaigns, connections, offers and channels.
Join Renee Graff, Product Marketing Manager at Redpoint Global, Tim Perry, Co-founder of Solvenna, and Rachel Hoy, marketing operations and martech professional, as they discuss how one multi-national retail brand successfully deployed a CDP. You'll discover the strategies that led to their success and how you can apply them to your own CDP initiatives.
After this session, you'll be able to:
- Determine the customer engagement challenges that led to a new solution
- Leverage a CDP to manage complex data needs
- Choose use cases to deliver early wins with a new martech product
- Identify key elements when implementing a new project across various teams
Sponsored by: Redpoint Global Inc.
Redpoint helps innovative companies ignite the full potential of data to drive superior customer experiences across the enterprise. The Redpoint CDP creates the most complete, timely and accurate unified customer profile to power any business use case, using industry-leading data quality and identity resolution combined with dynamic, no-code segmentation and activation.
Marketers and CX leaders rely on Redpoint to fuel hyper-personalized experiences that yield tangible ROI in customer acquisition, engagement, loyalty and retention. To learn more, visit www.redpointglobal.com
Live demo - Driving momentum and pipeline through webinars, events and interactive content with Kaltura’s AI-infused digital experience platform
Live demo - Driving momentum and pipeline through webinars, events and interactive content with Kaltura’s AI-infused digital experience platform
Tuesday — September 24th, 2024
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Sam Thompson, Senior Director, Solution Strategy & Enablement, Kaltura

Speaker

Sam Thompson
Senior Director, Solution Strategy & Enablement, Kaltura
With over 12 years of experience in the edtech and video industry, Sam is a Senior Director Solution Strategy & Enablement at Kaltura, the leading video cloud platform for education, enterprise, and media. He leads a team of solution strategists and enablement specialists who help customers and prospects achieve their online engagement and learning goals through Kaltura's innovative products and services.
Live demo - Driving momentum and pipeline through webinars, events and interactive content with Kaltura’s AI-infused digital experience platform
Tuesday — September 24th, 2024
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Session overview
Don't miss this exclusive live demo!
Digital experiences, such as webinars, events, community hubs, embedded video experiences, podcasts and more, can boost marketing and sales outreach, maximize engagement, and grow the pipeline. But the traditional digital experience limits your impact.
Join Samuel Thompson, Senior Director of Solution Strategy & Enablement at Kaltura, as he demonstrates how to reimagine your digital experiences to build faster and more efficient momentum with your target audience. Learn how first-party data, engagement tools and AI can help us create personalized experiences at scale and achieve pipeline success before, during and after the experience.
With Kaltura, you can:
- Drive engagement in real-time with leading gamification tools
- Capture and leverage first-party data from start to finish with AI-powered analytics
- Fully integrate your experiences with your martech stack (HubSpot, Marketo, Salesforce and more)
- Repurpose experiences into snackable clips or customize to new formats to feed your content flywheel and keep the momentum building
Please note: This demo will take place in Google Meet. It will be recorded and available for on-demand replay. Maximum occupancy is 500 on a first come, first served basis.
Sponsored by: Kaltura
Kaltura provides both live and on-demand video solutions that boost engagement, maximize ROI, and foster closer connections between brands and audiences. Our products empower businesses of any size to create personalized digital experiences, including webinars, virtual and hybrid events and community hubs, video web experiences and virtual classrooms, and a content intelligence lab for effortless repurposing. Kaltura’s AI-infused, off-the-shelf products offer unparalleled flexibility, modularity, and ease of integration. Plus, end-to-end video workflows that are enterprise-grade, immensely scalable, and 100% on-brand.
Break
Concurrent sessions
From brand awareness to acquisition: Account-based strategies for quality leads
From brand awareness to acquisition: Account-based strategies for quality leads
Tuesday — September 24th, 2024
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Ashley Skiles, Director of Corporate & Community, RollWorks

Speaker

Ashley Skiles
Director of Corporate & Community, RollWorks
Ashley Skiles is the director of corporate & community at Rollworks. She is a B2B SaaS marketer with 10+ of experience leading marketing, communications, and design projects internationally and domestically. Her background is in tech and public policy. Ashley enjoys creating structure out of chaos, executing complex logistics, and building strategic and tactical plans.
From brand awareness to acquisition: Account-based strategies for quality leads
Tuesday — September 24th, 2024
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Session overview
According to a Nielsen study, 59% of consumers prefer to buy products from familiar brands, confirming that brand recognition is a key piece to the buyers’ journey. So, how do you redirect your efforts to building brand awareness with the prospects who are the best fit for your company?
Join Ashley Skiles, Director of Corporate and Community at Rollworks, to learn how to create a blueprint for driving quality leads, from awareness to acquisition.
After this session, you'll be able to:
- Differentiate your brand across the competitor landscape.
- Build trust with prospects and your sales team in order to drive conversions and efficiency in the funnel.
- Retain customers by personalizing their experiences with account-based advertising (ABA) from the early stages.
Sponsored by: RollWorks
RollWorks offers ambitious B2B companies an account-based platform to align their marketing and sales teams and confidently grow revenue. Powered by proprietary data and machine learning, RollWorks’ solutions address the needs of organizations large and small—from those with best-in-class ABM programs to those just beginning their exploration. Learn more at rollworks.com
3 proven ways to identify and nurture your ideal customers
3 proven ways to identify and nurture your ideal customers
Tuesday — September 24th, 2024
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Kyle Tudor, Head of Sales, Printfection by Custom Ink

Speaker

Kyle Tudor
Head of Sales, Printfection by Custom Ink
Kyle Tudor, Head of Sales at Custom Ink & Printfection, brings a wealth of experience and electric energy to his team. With a proven track record of building and scaling high-growth SaaS companies, Kyle is a master at forging strong relationships with prospects & customers. An avid golfer and world traveler, he brings his perspective and a love for adventure to every deal. With 15+ years in the competitive world of sales, Kyle has led teams of 20 sales reps with his expertise in driving revenue growth.
3 proven ways to identify and nurture your ideal customers
Tuesday — September 24th, 2024
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Session overview
The struggle is real! Connecting with prospects is getting more challenging. This session will provide you with a blueprint for finding and nurturing your target audience and help you discover the powerful tools that exist for lead nurturing and customer engagement. Walk away with actionable strategies to boost your sales pipeline and drive revenue growth.
Join Kyle Tudor, Head of Sales at Printfection and Custom Ink, as he shares proven tactics to transform your customer acquisition and retention efforts. Discover how strategic corporate gifting can accelerate deal closure and give you a competitive edge.
After this session, you will be able to:
- Develop a comprehensive customer persona to guide your marketing efforts.
- Implement effective lead scoring and segmentation strategies.
- Create personalized campaigns that drive conversions and loyalty.
Sponsored by: Printfection by Custom Ink
Drive results with Printfection! Streamline marketing initiatives and employee engagement with Printfection, the all-in-one swag management platform. Our platform empowers marketing, sales, and people teams to engage employees, customers, and prospects. Utilize swag for robust direct mail campaigns, meaningful rewards, and seamless event coordination. With a commitment to quality and a team of customer success and merchandise experts, you'll deliver items that are both high-quality and ideally suited to your campaigns and audience needs.
- Effortlessly source and customize high-quality branded merch.
- Simplify logistics, fulfillment, and distribution globally.
- Gain valuable data and insights to optimize campaigns.
Printfection is more than just swag; it's a strategic tool for driving brand awareness, lead generation, and customer loyalty.
iOS 18 is bringing AI to the inbox: What email marketers need to know
iOS 18 is bringing AI to the inbox: What email marketers need to know
Tuesday — September 24th, 2024
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Brian McKenna, VP of CRM, DMi Partners
Speaker

Brian McKenna
Brian McKenna is the VP of CRM at DMi Partners, an award-winning, Philadelphia-based digital marketing agency founded in 2003. Over more than a decade and a half at the company, Brian has spearheaded the growth of many of DMi’s industry-leading channel management solutions for some of America’s largest consumer brands. Most recently, he developed a best-in-class managed solution for email marketing automation strategies that has become an essential CRM growth catalyst for DMi’s CPG and retail clients. Brian is also an active member of his south Philadelphia neighborhood community and enjoys spending time with his wife and two kids.
iOS 18 is bringing AI to the inbox: What email marketers need to know
Tuesday — September 24th, 2024
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Session overview
Apple’s major iOS updates tend to complicate marketers’ lives to varying degrees, and the iOS 18 update anticipated to drop in mid-to-late September is no exception: It puts email marketing right in the crosshairs thanks to a slew of new AI-powered email features.
Join Brian McKenna, VP of CRM and Email at DMi Partners, as he walks through the changes iOS 18 is bringing to email inboxes, including real-life examples from client campaigns and the impact he’s seeing in email KPIs. You'll walk away with specific steps to prepare and thrive in the wake of iOS 18.
After this session, you’ll be able to:
- Prepare for iOS 18’s impact in real-world inboxes and email campaigns.
- Take learnings from early case studies from brands seeing iOS 18 email in beta.
- Prioritize a list of initiatives to mitigate the fallout.
Break
Concurrent sessions
Why you don’t need a 360 degree view of your customer
Why you don’t need a 360 degree view of your customer
Tuesday — September 24th, 2024
If your calendar provider is not listed,
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Greg Krehbiel, President, The Krehbiel Group, LLC
Speaker

Greg Krehbiel
President, The Krehbiel Group, LLC
Greg Krehbiel works as a technical consultant with a focus on customer data platforms. Greg is a long-time publishing professional with extensive experience in editorial, marketing, technology, product development, fulfillment, executive leadership, and management. He is at his best when serving as a liaison between technical and business staff. He currently serves as the president of The Krehbiel Group, LLC, where he provides consulting services to publishers with technology problems.
Why you don’t need a 360 degree view of your customer
Tuesday — September 24th, 2024
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Session overview
The single customer record is often a distraction. For most CDP use cases, it isn't necessary, and you're wasting time trying to create one. In some situations, it does more harm than good.
Join Greg Krehbiel, who specializes in helping publishers with technology issues, as he explains when you do and when you don't need a single customer record in your CDP.
After this session, you'll be able to:
- Prioritize business needs above CDP talking points.
- Understand the roles of probabilistic and deterministic matching.
- Adapt to the often complicated nature of customer data.
Precision content: Leveraging specificity to drive leads and conversions
Precision content: Leveraging specificity to drive leads and conversions
Tuesday — September 24th, 2024
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Pat Reinhart, VP of Services & Thought Leadership, Conductor

Speaker

Pat Reinhart
VP of Services & Thought Leadership, Conductor
Patrick Reinhart is the VP of Services & Thought Leadership for Conductor. He helps some of the largest brands in the world with their organic search initiatives. Patrick brings over 15 years of organic search and digital marketing experience to his work. Before joining Conductor, Patrick led the U.S. organic search practice at New York-based agency Prime Visibility. Prior to his agency and technology experience, Patrick was an accomplished entrepreneur, founding an eCommerce appliance retailer and a music management company.
Precision content: Leveraging specificity to drive leads and conversions
Tuesday — September 24th, 2024
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Session overview
Many digital marketing strategies fail to engage audiences and drive conversions due to the lack of precise, targeted content that resonates with users and enhances search visibility.
Join Pat Reinhart, VP of Services and Thought Leadership at Conductor, as he demonstrates how laser-focused content can transform your digital marketing strategy. You'll discover how to create content that not only aligns with your audience's needs but also boosts search performance and drives meaningful results for your business.
After this session, you'll be able to:
- Recognize the impact of specificity in content creation on audience engagement and search engine performance.
- Implement practical techniques for developing targeted content that directly addresses your audience's needs and search intent.
- Measure and refine your content to maximize its effectiveness in generating leads and conversions.
Sponsored by: Conductor
Conductor is an organic search & content marketing platform that helps marketers create and optimize content to improve visibility online. Our platform empowers enterprise brands to create compelling content, which leads to increased traffic and higher marketing ROI. In addition to its SaaS platform, Conductor offers a suite of services and support.
Unleash the power of AI: Boost your brands online presence
Unleash the power of AI: Boost your brands online presence
Tuesday — September 24th, 2024
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Jesse Knight, VP of Sales, Pattern PXM

Unleash the power of AI: Boost your brands online presence
Tuesday — September 24th, 2024
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Session overview
If you’re selling on Amazon, Walmart, Target, Mercado Libre, Tmall, or others, you’ll know the pain of ensuring all your product listings are performing well. For each product you sell, you need to create optimized product descriptions, compelling images, and search keywords that convert. Plus, you have to ensure that all of these are syndicated to the right marketplace in the format that they require.
Join Jesse Knight, VP of Sales at Pattern PXM, as he discusses Pattern PXM's brand new Content Brief feature, which uses AI to analyze product listings, recommend opportunities for improvement, and help you convert more customers. You'll hear the way brands are leveraging Pattern PXM to create a single source of truth, syndicate their product content and optimize that content in all marketplaces.
After this session, you'll be able to:
- Create a single source of truth for all your product content.
- Apply best practices and insights based on a live demo of Pattern PXM.
- Follow an upcoming product roadmap and powerful new feature 'Content Brief'.
Break
Session
Prepare now: MOps is taking on a more strategic role in the marketing organization + Overtime live Q&A
Prepare now: MOps is taking on a more strategic role in the marketing organization + Overtime live Q&A
Tuesday — September 24th, 2024
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Brooke Bartos, Director of Marketing Operations & Analytics, InvoiceCloud

Kimi Corrigan, VP of Marketing Operations & Strategy, DataRobot

Justin Norris, Sr. Director, Marketing and BDR Operations, 360Learning

Moni Oloyede, Owner/Founder, MO MarTech
Speaker

Brooke Bartos
Director of Marketing Operations & Analytics, InvoiceCloud
Brooke Bartos is a seasoned marketing professional with a proven track record of excellence. Currently serving as the Director of Marketing Operations & Analytics at InvoiceCloud, Brooke has made significant contributions to the industry, having been a marketing automation and operations power user both in-house and as a consultant for B2B organizations in the tech space ranging from startups to global enterprise organizations. Brooke’s work in marketing operations and technology has earning her industry recognition and accolades including winning the Adobe Experience Maker Awards, B2B Innovator Awards, and being selected a 6-time Adobe Marketo Champion. Having started her marketing career in field marketing, Brooke is a firm believer that the best way to know and connect with your prospects and customers is through events and experiences where true relationship building can occur, learning through their words what truly matters in the buyer’s journey and improving through valuable feedback.
Speaker

Kimi Corrigan
VP of Marketing Operations & Strategy, DataRobot
Kimi Corrigan describes herself as a cool (debatable) mom, a marketing ops nerd, snack motivated, full of big feelings, and the kind of person who shares motivational quotes and really believes them. She lives in Cleveland, Ohio, and loves the midwest. Kimi has spent her career at SaaS companies helping define the role of marketing operations and feels incredibly lucky to be at the forefront of defining an incredible career category. She finds great joy and creativity in solving complex business challenges with the magical mix of people, processes, and technology. When she's not snuggled into her home office, you can find her carpooling kids to baseball, golf, and swim. She enjoys finding locally roasted coffee, playing golf, and having her dogs Stout and Gryffindor drag her around the neighborhood for walks.
Speaker

Justin Norris
Sr. Director, Marketing and BDR Operations, 360Learning
Justin Norris is a marketing and a revenue operations leader with over 15 years experience. He’s led RevOps functions at multiple startups and served as a trusted consultant to dozens of Fortune 500 and high-growth companies. In his spare time, he’s the host of RevOps FM—one of the top ops and GTM podcasts, with over 7,000 listeners.
Speaker

Moni Oloyede
Moni Oloyede the founder of MO MarTech, our passion is teaching marketers how to build a connection through communication strategies, relationship building techniques and problem solving skills. These elements help marketers build trust and authority with their audience thus making their marketing guaranteed to succeed. With 15+ years of business experience, Moni Oloyede is a driving force in marketing and business operations. As a thought leader, Moni has appeared on podcasts and renowned conferences all over the world. Holding a Master's in Marketing from The Johns Hopkins, Carey Business School, her passion extends to mentoring business professionals, and community involvement. Her vision is to inspire the next generation to create a positive impact in the world through teaching the power of human connection. For more insights and to connect with Moni, you can find her across all social media platforms under the handle @MoniOloyede or visit her website at momartech.com.
Prepare now: MOps is taking on a more strategic role in the marketing organization + Overtime live Q&A
Tuesday — September 24th, 2024
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Session overview
MOps professionals are increasingly finding that their responsibilities extend beyond traditional areas like data analytics and platform operations. Many are being called upon to drive go-to-market strategies or integrate these strategies into their existing roles.
Join Kimi Corrigan, VP of Marketing Ops and Strategy at DataRobot, as she moderates a panel discussion focused on the experiences of strategic MOps leaders. Together, they'll discuss the challenges faced, the skills they and their teams need, and common misconceptions about their roles. This insightful conversation will help prepare your company and team to embrace this mindset effectively.
After this session, you’ll be able to:
- Understand the evolving landscape of MOps and its impact on modern marketing strategies.
- Gain insights into leveraging data and technology to drive innovative approaches to today’s marketing landscape.
- Connect with industry peers and experts to exchange ideas and insights on strategic MOps practices.
- Implement practical steps to align your team's roles and responsibilities with strategic objectives.
Stick around for Overtime -- live Q&A immediately following this session -- to get your questions answered in real time!
Wednesday — September 25th, 2024
Coffee Talks
Coffee Talk: Navigating modern email marketing
Coffee Talk: Navigating modern email marketing
Wednesday — September 25th, 2024
If your calendar provider is not listed,
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Jeanne Jennings, CEO and Chief Strategist, Email Optimization Shop

Kath Pay, CEO, Holistic Email Marketing
Speaker

Jeanne Jennings
CEO and Chief Strategist, Email Optimization Shop
Jeanne Jennings is a recognized expert in email marketing and a sought-after consultant, speaker, trainer, and author specializing in email marketing strategy, tactics, creative direction, and optimization. She helps organizations make their email marketing programs more effective and more profitable.
Jeanne is the Founder and CEO of Email Optimization Shop, a consultancy focused on optimizing bottom-line email marketing performance with strategic testing. She is also General Manager of the Only Influencers community of email industry professionals, Programming Chair of the Email Innovations World conference, and an Adjunct Professor in the graduate school at Georgetown University. Her book, The Email Marketers Kit: The Ultimate Email Marketer’s Bible, was published by SitePoint.
Her direct response approach has helped B2B, B2C, government, and non-profit clients including AARP, Capital One, Hasbro, The New York Times, Scholastic, UPS, Verizon, and the World Bank.
Jeanne earned her MBA from Georgetown University (Hoya Saxa!), and she is an avid hockey fan (Let’s Go Caps!).
Speaker

Kath Pay
Kath Pay lives and breathes email marketing and is recognized as one of the industry’s leading Email Marketers. CEO of boutique consultancy, Holistic Email Marketing, she devotes her time to developing customer-centric eCommerce journeys using a holistic, multi-channel approach. Winner of the 2021 ANA/EEC Email Marketers Thought Leader of the Year, and an industry veteran of 23 years, Kath is the author of the best-selling and award-winning book, Holistic Email Marketing, and is an international keynote speaker, regular blogger, expert contributor, and trainer.
Coffee Talk: Navigating modern email marketing
Wednesday — September 25th, 2024
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Session overview
Bring your questions, use cases, advice, and ideas to this engaging conversation about keeping up with the latest emailing challenges, from what to expect with iOS 18 to measuring engagement in a meaningful way.
Don't be shy... these Coffee Talks are designed to connect you with like-minded attendees and address specific issues!
Grab a cup of your favorite beverage and pull up a chair... our subject matter experts are ready to guide this exciting discussion and offer their insights.
Please note: This networking event will be hosted in Google Meet. It will be recorded and available for on-demand replay. The maximum occupancy is 500, and it will be filled on a first-come, first-served basis.
Coffee Talk: First-party data strategies
Coffee Talk: First-party data strategies
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Greg Krehbiel, President, The Krehbiel Group, LLC

AnnMarie Wills, CEO, Leverage Lab LLC
Speaker

Greg Krehbiel
President, The Krehbiel Group, LLC
Greg Krehbiel works as a technical consultant with a focus on customer data platforms. Greg is a long-time publishing professional with extensive experience in editorial, marketing, technology, product development, fulfillment, executive leadership, and management. He is at his best when serving as a liaison between technical and business staff. He currently serves as the president of The Krehbiel Group, LLC, where he provides consulting services to publishers with technology problems.
Speaker

AnnMarie Wills
AnnMarie Wills is the co-founder and CEO of Leverage Lab LLC, a pioneering first-party data-centric marketing agency. With over 20 years of experience at industry giants like Knight Ridder, Penton Media, and SourceMedia, she has a proven track record of developing innovative products by leveraging data and technology.
Known for her exceptional understanding of the intersection between data and business, AnnMarie possesses an uncanny ability to find and monetize the right data that appeals to and empowers audiences to achieve their business goals. At Leverage Lab, her visionary leadership has driven significant growth and industry recognition over the past seven years.
Highly personable, AnnMarie is considered a top "business data thinker" in the media space, making her an invaluable leader in transforming and optimizing technology to build a modern media enterprise.
Coffee Talk: First-party data strategies
Wednesday — September 25th, 2024
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Session overview
Bring your questions, use cases, advice, and ideas to this engaging conversation about first-party data strategies. Cookies may not be going away completely, but that doesn't mean you shouldn't be thinking about collecting first-party data.
Don't be shy... these Coffee Talks are designed to connect you with like-minded attendees and address specific issues.
Grab a cup of your favorite beverage and pull up a chair... our subject matter experts are ready to guide this exciting discussion and offer their insights.
Please note: This networking event will be hosted in Google Meet. It will be recorded and available for on-demand replay. The maximum occupancy is 500, and it will be filled on a first-come, first-served basis.
Coffee Talk: Take your AI beyond content creation
Coffee Talk: Take your AI beyond content creation
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Craig Schinn, Co-founder, COO, Actable

Michelle Simone, Principal Consultant, Pepper Foster Consulting
Speaker

Craig Schinn
Craig Schinn is Co-founder of Actable, a consultancy focused in helping clients organize, analyze, and activate 1st party data. Craig has over 20 years of professional experience in consulting, marketing analytics, and marketing technology. In 2014, He was an early adopter of CDP during his time at an online retailer, and has been invigorated by helping clients get more value from 1st party customer data. Prior to his time at Actable, Craig help leadership positions at Lytics, Accordant Media (which was acquired by DentsueAegis Network), and Razorfish. Craig started his career at Accenture, and holds an MBA from Columbia Business School.
Speaker

Michelle Simone
Principal Consultant, Pepper Foster Consulting
Michelle is a visionary leader with over 20 years of consulting expertise in orchestrating transformative shifts within global enterprises. I have proven track record in strategic planning, organizational transformation, program management, and driving innovation in numerous industries including healthcare, athletic footwear & gear, and technology sectors.
I have demonstrated success in developing and enhancing strategic relationships with stakeholders, managing complex partnerships, leading high-performance teams and designing/executing holistic frameworks.
Expertise in AI strategy, data-driven decision-making, and implementing novel enterprise solutions.
Coffee Talk: Take your AI beyond content creation
Wednesday — September 25th, 2024
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Session overview
Bring your questions, use cases, advice, and ideas to this engaging conversation about how marketers are using AI for data analysis, research, and more. After all, AI is not just for creating content!
Don't be shy... these Coffee Talks are designed to connect you with like-minded attendees and address specific issues.
Grab a cup of your favorite beverage and pull up a chair... our subject matter experts are ready to guide this exciting discussion and offer their insights.
Please note: This networking event will be hosted in Google Meet. It will be recorded and available for on-demand replay. The maximum occupancy is 500, and it will be filled on a first-come, first-served basis.
Coffee Talk: Having success with intent data
Coffee Talk: Having success with intent data
Wednesday — September 25th, 2024
If your calendar provider is not listed,
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Eric Dates, Head of Marketing, VComply

Liam Moroney, CEO, Storybook Marketing
Speaker

Eric Dates
Eric Dates is an accomplished and ambitious global marketing leader who enjoys the psychological nuances of marketing, brand, and overall business growth. With deep roots in early-stage startups, he focuses on breaking down complicated topics to their essence and obsesses over grasping the multiple 'whys' behind individual and consumer behavior. Outside of work, Eric lives in Tennessee with his family and is an avid outdoor enthusiast, exercise junkie, and lover of music.
Speaker

Liam Moroney
Liam Moroney is the co-founder and CEO of Storybook Marketing, a brand and demand marketing agency that specializes in B2B SaaS strategy. Prior to founding Storybook, Liam spent 15 years in the startup SaaS space as a marketing leader, building programs, teams, and strategies that focused on real brand awareness and revenue impact over dashboard metrics.
Coffee Talk: Having success with intent data
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
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Session overview
Bring your questions, use cases, advice, and ideas to this engaging conversation about how marketers are finding success (or not...) with intent data.
Don't be shy... these Coffee Talks are designed to connect you with like-minded attendees and address specific issues.
Grab a cup of your favorite beverage and pull up a chair... our subject matter experts are ready to guide this exciting discussion and offer their insights.
Please note: This networking event will be hosted in Google Meet. It will be recorded and available for on-demand replay. The maximum occupancy is 500, and it will be filled on a first-come, first-served basis.
Break
Keynote
How to master the politics of marketing leadership: A keynote conversation
How to master the politics of marketing leadership: A keynote conversation
Wednesday — September 25th, 2024
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Karen Feldman, Vice President Marketing & Communications, IBM Consulting

Drew Neisser, Founder, CMO Huddles

Marni Puente, SVP/Chief Marketing Officer, SAIC

Trinh Tham, Founder, Straatt Business Reimagined
Speaker

Karen Feldman
Vice President Marketing & Communications, IBM Consulting
Karen Feldman is currently the CMO of IBM Consulting, the management consulting unit of IBM. Karen took on this role in April 2022. She oversees the marketing and communications functions for IBM Consulting and has led the rebrandingand positioning of the business since the spinoff of Kyndryl. Prior to this role she was leading the global media and demand strategy functions for IBM. She has held numerous marketing, thought leadership and Go to Market strategic leadership roles at IBM. She has a passion for data-driven marketing and using analytics and insights for creative storytelling. She has more than 25 years of experience in defining digital growth strategies, product marketing, demand generation, analytics, and market insights. Her experience spans across sectors including technology, media, entertainment, telco, retail and financial services. Prior to joining IBM Karen held marketing and management consulting positions at American Express and PwC Consulting where she worked with companies including: The NY Times, Showtime, Verizon, Disney. Karen has an undergraduate degree from Emory University, and an MBA from NYU Stern School of Business. Karen lives in New York City with her husband and two children and enjoys running, skiing, and reading in her down time.
Speaker

Drew Neisser
Drew is obsessed with B2B CMOs, Ben Franklin, and penguins. He’s founded 2 companies, written 2 books, and recorded over 400 episodes of Renegade Marketers Unite (podcast). Having interviewed over 600 CMOs, he’s a singular expert. Described by Jay Baer as “one of the strongest B2B marketing thinkers in the world,” Drew has advised dozens of CMOs on a 1:1 basis and hundreds through CMO Huddles, the community of B2B marketing leaders he started in 2020. His most recent book, Renegade Marketing: 12 Steps to Building Unbeatable B2B Brands, was a 2023 finalist for the AMA’s Best Marketing Book. He is a Top Voice on LinkedIn, an Ad Age columnist, an Urban Green Council board member, an active Duke alum, and proudly supports the Global Penguin Society.
Speaker

Marni Puente
SVP/Chief Marketing Officer, SAIC
Marni Puente recently joined SAIC as its new Senior Vice President and Chief Marketing Officer where she is poised to drive SAIC’s marketing strategy in the defense, space, civilian, and intelligence government markets. She is an innovative and dynamic marketing leader with extensive experience shaping, launching, and managing front-line promotional strategies across diverse industries that consistently increase revenue and heighten customer engagement. A versatile marketer who commands the full spectrum of integrated marketing process and builds targeted, cost-effective campaigns, Ms. Puente is in-tune with market trends and business needs particularly in business-to- business marketing. With 20+ years of experience in the industry, Ms. Puente has worked for such prestigious organizations as KPMG, Accenture, Booz Allen Hamilton, and BearingPoint. She has in-depth expertise and a passion for tech and innovation marketing, and she has a track record for developing strategic marketing programs that deliver results. Ms. Puente is recognized for building high-performing teams, leading insights-driven innovation, and partnering with the business to promote the next generation of solutions, business models, products, and services. She holds a Master of Science degree in Communication Management from Towson University and a bachelor’s degree from Johns Hopkins University. Ms. Puente is passionate about fostering an inclusive work environment and advocating for women in the workplace as well as individuals with disabilities. A National Delegate for Vision 2020, she also served on the committee of the Neurodiversity@Work program at KPMG, she held leadership positions on the Women’s and Abilities in Motion (AIM) BRGs, and she has participated on numerous panels and speaking engagements. Ms. Puente is on the Board of Autism Speaks and the Cape Henlopen Education Foundation (CHEF) in Delaware. When not working, she enjoys spending time in Rehoboth Beach, DE, with her husband, two young boys, and dog Molly.
Speaker

Trinh Tham
Founder, Straatt Business Reimagined
Trinh Tham is the Founder of Stratt Business Reimagined, a value creation expert company who unlocks insights to develop data-driven, customer-focused strategies that result in actionable, omni-channel plans to help grow and scale your business. Prior to this, she was a Chief Marketing Officer for Harry Rosen, Canada’s most iconic luxury menswear retailer, where she oversaw marketing and e-Commerce for a portfolio of banners including Harry Rosen, Ermenegildo Zegna, and The Outlet by Harry Rosen. She was responsible for reinventing how Harry Rosen connects with clients and drives business growth through its brand strategies, integrated marketing, product marketing, insights & analytics, loyalty program, digital innovation, PR, store marketing, and e-Commerce experience.
Prior to joining Harry Rosen, she held various roles at Sobeys Inc. including Interim Senior Vice President of Marketing, where she led large-scale business & digital transformation and the development of brand, loyalty, promo, and partnership strategies for all banner and private label brands. As VP of Integrated Marketing at Tim Hortons, she led the brand through Canada 150 and numerous product innovations including the latte category. As Head of Marketing for Entertainment Brands at Bell Media, she launched CraveTV, digital products, and popular TV series and sporting events. She served in senior marketing and merchandising roles at Loblaw Companies Limited where she launched PC Black Label, repositioned PC brands, led multi-cultural marketing, and managed a $2B P&L for Grocery & General Merchandise.
How to master the politics of marketing leadership: A keynote conversation
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
Today's marketing organizations need to build relationships across the business, from finance and IT to legal and procurement. For aspiring marketing leaders, building and navigating these relationships is often an on-the-job learning experience.
Join Drew Neisser, CEO of CMO Huddles, and a panel of experienced CMOs for this dynamic keynote discussion to better understand the complexity and nuance of leading a modern marketing organization and the various relationships required to succeed. You'll hear how our panel overcame the challenges of collaboration, understood what other leaders needed from marketing and established a vision for marketing's role in the organization.
After this keynote, you'll be able to:
- Align marketing strategies with broader business objectives for more effective outcomes.
- Better nurture collaborative relationships across the organization.
- Develop a better understanding of what other leaders in the business need from marketing.
Break
Concurrent sessions
Improving how people, process, data, and technology work together to drive marketing success
Improving how people, process, data, and technology work together to drive marketing success
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Jill M. Speirs, President & CEO, M2 Partners

Mehdi Berrahou, Managing Director, M2 Partners

Speaker

Jill M. Speirs
Jill Speirs founded M2 in 2011, and has since built a global practice (US, Canada & Europe) focused on Campaign Automation, Data Management, Asset Management, Analytics Solutions & Support Services for the B2C & B2B Marketer. Her career spans over 30 years in marketing with experience in Retail, Financial Institutions, Telco & Energy industries prior to M2. As an Executive she led National & Global initiatives for Sears, RBC, ING DIRECT & Bell aligning the corporate strategies, business processes & channel execution to the right technology enablers. Her success has been the ability to understand a company’s business challenges and opportunities, set the strategic direction, build the business case for change, and lead the integration of four key enablers, people, process, data and technology to turn a company’s focus on the customer.
Speaker

Mehdi Berrahou
Managing Director, M2 Partners
Mehdi Berrahou has been an integral part of building out M2’s global practice since 2012. He is a Solutions-oriented IT software & systems Director with 10+ years experience designing, developing, implementing and supporting complex infrastructures and technical solutions for international leaders in the MarTech industry. Superior expertise with development methodologies, developer supervision and client relations. Motivational and influential project manager, providing effective leadership in fast-paced, deadline driven environments. Track record of surpassing goals and expectations for quality, schedule and cost while implementing leading-edge IT solutions. Specialized in aligning the B2C Marketer’s strategies, data management & their channel processes with Adobe’s “Best of Breed” technology solutions across the Adobe Experience Cloud.
Improving how people, process, data, and technology work together to drive marketing success
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
Marketing teams continue to struggle with the same three core issues year after year: a lack of consolidated data in one place, a siloed work environment using multiple tools that can’t talk to each other, and technology driving processes rather than vice versa. Sound familiar?
Reaching the right customer at the right time requires a synchronized effort between an organization’s marketing automation team and how they map customer journeys based on current and future use cases.
Join M2 Partners' Jill M. Speirs, President and CEO, and Mehdi Berrahou, Managing Director, to learn how the alignment of four key enablers -- people, process, data, and technology -- drive your Marketing team’s success.
After this session you'll be able to:
- Understand the importance of aligning people, processes, and data with the right technology.
- Identify roles in the marketing automation team and how they help drive the technology decision-making process.
- Understand the power of a singular marketing platform for the entire team to drive true real-time 1-to-1 customer communication.
- Explain how a singular platform (single technology) enables a marketing team to work together to design, build, deploy and report on all of their customer communications.
Sponsored by: M2 Partners
M2 Partners was founded by Jill M Speirs in 2011. It has become a global practice specializing in: Marketing Automation, Data Management, Asset Management, Analytics Solutions, Websites and Commerce in addition to Strategic & Support Services for both B2C & B2B Clients. Since 2013, M2 has been proud to continually develop a strong partnership with Adobe across 100+ implementations. Having been recognized as a premier implementation partner across the entire Adobe Experience Cloud as well as a Premier Campaign Specialists Partner. Our focus is using the Right Customer Data, combined with the Right Adobe "Best of Breed" Technology Solution in order to align a company’s strategies, business processes & Channel Execution.
Before you sign a CDP contract: Preparing your data, tech, people, and processes
Before you sign a CDP contract: Preparing your data, tech, people, and processes
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Kristina Kalpokaite, Head of Strategy, Technology & Data, Loop Horizon
Speaker

Kristina Kalpokaite
Head of Strategy, Technology & Data, Loop Horizon
Kristina brings 15+ years of experience working within Omnichannel Marketing, Data & Marketing Technology. Kristina provides clients with CDP selection, design, and implementation support, coaching them through the process to enable informed decisions, and providing a practical, pragmatic perspective rooted in her first-hand experience. To create a seamless, personalised omnichannel CX, Kristina brings vast experience in managing vendor selection, deployment, integration & activation across multiple AdTech & MarTech platforms, including DSPs, DMPs, Ad Servers, CDPs & Attribution Solutions. Her Marketing background enables Kristina to bridge the gap between Technology, Data and Campaigns, ultimately ensuring that the end Technology solution delivers the right Data required for effective Marketing activations & meaningful Brand communications.
Before you sign a CDP contract: Preparing your data, tech, people, and processes
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
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Session overview
With 49% of CMO Intentions Report respondents placing Customer Data Platforms (CDP) as the second most important martech investment for ROI, there's no doubt that CDPs play a significant role in many organizations' stacks. But how do you know if a CDP is right for your business? And how do you prepare for a deployment to drive that coveted ROI?
Join Kristina Kalpokaite, Head of Strategy at Loop Horizon, as she explains how to make sure your data, tech stack, people, and processes are set up for success before you sign off on a CDP investment.
After this session, you'll be able to:
- Set expectations for what implementing a CDP will do for your business.
- Determine what data you need and how to prepare it.
- Understand why your surrounding martech stack could dictate if your CDP will be a success.
- Decide if you have the right people with the right skills and the processes in place that will allow you to achieve CDP success.
AI, SEO, and social: Navigating the new customer journey
AI, SEO, and social: Navigating the new customer journey
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Kyla Jordan, Director, Brand & Communications, Yext

Speaker

Kyla Jordan
Director, Brand & Communications, Yext
Kyla is a brand marketing leader with experience building and optimizing long-term omnichannel marketing strategies to generate profitable brand growth. She has a proven record leveraging brand and creative strategy with paid media, email marketing, social media and synergy partnerships to drive demand generation and brand sentiment goals. Kyla is an emotionally intelligent leader with record of leading teams through ambiguity while developing and coaching talent.
AI, SEO, and social: Navigating the new customer journey
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
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Session overview
In today’s digital landscape, the customer journey is no longer linear; it’s an intricate web of interactions across channels and formats. Marketers are expected to build trust and connection with customers at scale, but each day brings new changes.
Join Kyla Jordan, Director of Brand and Communications at Yext, as she outlines four key areas you need to know to optimize your brand’s digital presence everywhere customers are looking. Together, you'll explore the latest learnings about the digital customer journey, insights about the future of AI search experiences, and why social and reviews may be the hidden secret to your marketing strategy.
After this session, you'll be able to:
- Optimize your marketing strategy for a fragmented search landscape
- Enhance AI search visibility by structuring your data for AI tools like ChatGPT
- Leverage local social media strategies to build authentic connections that drive results
- Use reviews effectively to build trust and influence customer decisions
Sponsored by: Yext
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.
Break
Concurrent sessions
Solving for identity resolution in a composable martech stack
Solving for identity resolution in a composable martech stack
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Craig Howard, Chief Solutions Officer, Actable
Speaker

Craig Howard
Chief Solutions Officer, Actable
Craig Howard leads Actable’s solutions consulting team, developing customer data strategies and deploying technologies for Actable’s customers. Craig also oversees Actable’s industry partnerships with MarTech providers, including customer data, cloud database, and customer experience platforms.
Craig has 25 years of experience delivering multi-channel enterprise marketing technology solutions. He has broad technology and industry experience, driving technical architecture solutions by providing technical expertise in strategy, design, and implementation.
Prior to joining Actable, Craig led Merkle’s solution architecture team as Chief Solution Architect. He was responsible for design of marketing technology solutions for all practices as well as providing thought leadership, innovation, and architectural standards to enable solution deployments.
Prior to joining Merkle in 2009, Craig served as Director of Business Intelligence Systems and Services at a startup focused on providing marketing management to small businesses. Prior to that, he served as Director, Marketing Technology at Epsilon/DoubleClick, acting as Chief Architect for an interactive database marketing solution, enabling advanced segmentation and reporting capabilities specific to online channels.
Craig began his career with Accenture and Braun Consulting, serving as a Manager within the CRM and Database Marketing consulting groups. Craig holds a Bachelor of Science in Civil Engineering from the University of Illinois at Urbana-Champaign.
Solving for identity resolution in a composable martech stack
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
In an effort to drive more value for their business from their data, many organizations are centralizing their customer data in a cloud data warehouse. This composable approach to marketing technology architecture requires identity resolution to meet customer data where it resides, but what are the best tools or technologies to use?
Join Craig Howard, Chief Solutions Officer at Actable, as he examines the different approaches to creating an identity resolution capability by explore the ongoing evolution of identity resolution and how to establish a single customer view in composable architecture.
After this session, you'll be able to:
- List core characteristics that separate different identity resolution providers.
- Identify key considerations in evaluating what solution is a good fit for your organization.
- Decide what identity resolution strategy best fits in your composable martech stack.
5 ways to evolve agile marketing for real business results
5 ways to evolve agile marketing for real business results
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Jim Ewel, Co-Founder, Agile Marketing Alliance
Speaker

Jim Ewel
Co-Founder, Agile Marketing Alliance
Jim Ewel is one of the authors of the Agile Marketing Manifesto and the co-founder of the Agile Marketing Alliance (www.agilemarketingalliance.com ). He is also the author of the essential guide to the implementation of Agile marketing, The Six Disciplines of Agile Marketing. Jim has helped over 80 companies adopt Agile marketing, including organizations as diverse as T-Mobile, Salesforce, Best Buy Canada, Thales, Doxy.me, EQ Bank, Boston Private, CUNA, NAIT, Deseret Digital, SpaceSaver, Great Dane Trailers, Northern Arizona University, Netskope, Sprinklr, Level Agency, and Zenprise. Earlier in his career, Jim spent 12 years at Microsoft in various roles including GM of SQL Server marketing and Vice President of Server Marketing. Jim was also CEO of three startups: GoAhead Software, Adometry, and InDemand Interpreting.
5 ways to evolve agile marketing for real business results
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
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Session overview
Some say agile marketing is dead. At the very least, it’s no longer a top priority as people strive to figure out how to successfully implement AI in their organizations. But the practical benefits of business agility, such as achieving real business results more quickly, with less risk, and with happier employees, remain as relevant as ever.
Join Jim Ewel, Co-founder of the Agile Marketing Alliance, as he describes five specific ways you can evolve agile to improve your marketing, including your adoption of AI.
After this session, you’ll be able to:
- Understand where agile in marketing went wrong and what to do about it.
- Articulate to management the benefits of taking an agile approach to driving better business outcomes.
- Customize agile to your unique circumstances.
- Focus on customer-centricity.
- Know why you must make time for both business agility and AI adoption.
Reimagined customer journey management
Reimagined customer journey management
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Bruce Swann, Sr Manager CJM experience solutions, Adobe

Speaker

Bruce Swann
Sr Manager CJM experience solutions, Adobe
Bruce Swann has built a successful career working with marketers and helping brands understand how to incorporate campaign management, email and mobile marketing, journey orchestration, and data and analytics into successful customer engagement strategies. At Adobe, Bruce is a Senior Manager on the Customer Journey Management Expert Solutions Consulting team, focused on sales, marketing, and product strategy for customer journey management.
Reimagined customer journey management
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
Creating a successful customer experience relies on connecting with audiences across multiple touchpoints, resulting in loyalty, brand advocacy, and better marketing outcomes. To get there, you must shift from disjointed and disconnected cross-channel engagement tactics to reimagining customer journey management strategies.
Join Bruce Swann, Senior Manager CJM of Experience Solutions at Adobe, to see how it all comes together.
After this session, you will be able to:
- Recognize key trends that drive the need to evolve customer engagement strategies.
- Understand the building blocks necessary for customer journey management success, including data, AI, content and journey orchestration.
- Identify areas of growth and opportunities to evolve how to connect with customers.
Sponsored by: Adobe
Adobe is the global leader in digital experience and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time and achieve greater business success. We help our customers make, manage, measure and monetize their content across every channel and screen.
Break
Concurrent sessions
Applying customer-centric approaches to get closer to buyers
Applying customer-centric approaches to get closer to buyers
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Sophia Agustina, CEO and Co-Founder, Gain Relationship

Margaret Safford, President, Gain Relationship
Speaker

Sophia Agustina
CEO and Co-Founder, Gain Relationship
Sophia Agustina is a Global Marketing Leader with expertise in full-funnel, customer-centric, and ROI-driven marketing strategies. Sophia is CEO and co-founder of a customer-centricity consultancy, Gain Relationship, where she and her co-founder, Margaret Safford co-creatod the 9 Cs framework - a go-to-market (GTM) strategy that focuses on customer value and business outcomes. A recognized industry speaker, board member, and thought leader, Sophia shares her expertise and insights on personalization, brand-to-demand and customer relationship management - incorporating impactful strategies from the 9 Cs framework. Her recent industry interviews and speaking engagements include Forrester B2B Summit, Association of National Advertisers (ANA), LinkedIn I Heart ABM, Adweek, eMarketer, CMO Council and various B2B and B2C technology and customer conferences. Sophia is an active Advisory Board member and serves as NA Relationship Officer for CMO Council. She previously led global brand-to-demand-to-ABM strategy at IBM - leading cross-functional teams to deliver high-performing, customer-centric campaigns and experiences that exceeded industry benchmarks by up to 8X. Prior to IBM, Sophia led account-based, field and industry marketing at Nuance Communications, Veracode and CA Technologies, and pioneered multi-touch, multi-channel marketing programs at Iron Mountain and Lycos. A resident in Boston, MA, Sophia enjoys exploring new places and trying new restaurants.
Speaker

Margaret Safford
Margaret Safford is a Marketing Leader with expertise in retail and brand management. She has extensive experience developing award-winning marketing campaigns and launching products across multiple channels. She is currently the President of Gain Relationship, a consultancy focused on getting closer to the customer to drive business outcomes leveraging the 9 Cs framework. She is also the Head of US Market Expansion for GHW, a London-based martech consultancy that curates innovative technology solutions for brands and retailers.
Margaret is a recognized industry speaker, board member, and thought leader, sharing her insights on retail trends, personalization, and customer-centricity. Her recent speaking engagements include the Association of National Advertisers (ANA), Brand Innovators, B2BMX, and various retail tech and innovation salons.
Margaret serves as a Business Advisor for Goldman Sachs 10KSB and as Chair of the Board of RecycleBalls, a tennis ball sustainability company. Before these roles, she led marketing strategy and brand innovation for companies such as CVS Health, Staples, Colgate-Palmolive, and Procter & Gamble. She holds a BS from Cornell University and an MBA from Babson College.
Applying customer-centric approaches to get closer to buyers
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
ABM, PLG, event-led, community-led, and sales-led growth are some of the GTM motions we had to pivot to in 2024. Fortunately, despite the growing list of GTM motions, they have one common goal: to get closer to the customer. So, how do you cut through the clutter to truly connect with buyers and capture their attention?
Join Gain Relatioship's CEO, Sophia Agustina, and President, Margaret Safford, as they share their 9 Cs framework, which puts the customer at the center. You'll also discover actionable insights you can use to get closer to your customer, no matter which strategy you employ.
After this session, you'll be able to:
- Implement customer-centric approaches to get closer to your customer across the various GTM motions.
- Replicate examples from 3 critical inputs in content, campaign and collaboration.
- Align your company with your customers’ goals to drive greater outcomes.
Closing the brand marketing content gap
Closing the brand marketing content gap
Wednesday — September 25th, 2024
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please add the session details manually.

Liam Moroney, CEO, Storybook Marketing
Speaker

Liam Moroney
Liam Moroney is the co-founder and CEO of Storybook Marketing, a brand and demand marketing agency that specializes in B2B SaaS strategy. Prior to founding Storybook, Liam spent 15 years in the startup SaaS space as a marketing leader, building programs, teams, and strategies that focused on real brand awareness and revenue impact over dashboard metrics.
Closing the brand marketing content gap
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
There's a gap in most modern content marketing programs, and it creates a jarring experience for the audience and impacts the program's performance. That gap is the ability to talk about the brand without talking about the features. Instead, we talk about the category and industry only to pivot into product marketing. We have a brand marketing gap.
Join Liam Moroney, CEO of Storybook Marketing, as he explains the theory and practice of adding a brand marketing layer to the content strategy to improve awareness, recall, and, ultimately, brand consideration.
After this session, you'll be able to:
- Describe the modern evidence for brand marketing in B2B.
- Build a brand marketing content framework.
- Understand and measure the impact of brand marketing.
Break
Concurrent sessions
Making the business case for retention marketing
Making the business case for retention marketing
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Ruth Stevens, President, eMarketing Strategy
Speaker

Ruth Stevens
President, eMarketing Strategy
Ruth P. Stevens consults on customer acquisition and retention, specializing in B2B markets. She advises companies on go-to-market strategy, sales lead generation, customer and prospect data, content marketing, and ABM. Crain’s BtoB magazine named Ruth one of the 100 Most Influential People in Business Marketing. Ruth also teaches marketing at business schools in the U.S. and abroad. She has taught at Columbia and NYU Stern business schools in New York, and abroad at Hong Kong UST, Singapore Management University, Athens College, San Andres University (Buenos Aires), Jagiellonian University (Krakow), ASE (Bucharest), and Indian Institute of Management Bangalore. Ruth served on the board of Edmund Optics, a $200M manufacturer and distributor of industrial optics, for ten years. She is an emerita trustee of Princeton-In-Asia, past chair of the Business-to-Business Council of the DMA, and past president of the Direct Marketing Club of New York. Ruth was named one of 20 Women to Watch by the Sales Lead Management Association. She serves as a mentor to fledgling companies at the ERA business accelerator in New York City. Ruth co-hosts the Marketing Horizons and Marketing Legends podcasts. She has been a contributor at Martech, Biznology, AdAge, HBR.org, CustomerThink, Business 2 Community, and AdWeek. Her newest book is "B2B Data-Driven Marketing: Sources, Uses, Results." She is also the author of "Maximizing Lead Generation: The Complete Guide for B2B Marketers", and "Trade Show and Event Marketing", and co-author of the white paper series, “B-to-B Database Marketing.
Making the business case for retention marketing
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
B2B marketing departments devote most of their efforts to new customer acquisition. But they're missing out on a significant source of business growth at a higher ROI -- namely, expansion and penetration in existing accounts.
Join Ruth P. Stevens, noted B2B consultant, author and educator, as she explains the financial logic of current customer marketing, and provides a range of strategies and tactics to help you pursue this important source of profit.
After this session, you'll be able to:
- Understand why retention marketing is worth your attention.
- List the seven key levers that drive repeat sales from business customers.
- Implement proven B2B retention marketing communications tactics.
- Reactivate dormant or lost customers with 10 actionable tips.
- Measure your B2B retention marketing success.
Unlocking the power of analytics reports to eliminate customer friction points
Unlocking the power of analytics reports to eliminate customer friction points
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Julie Jones, Product Manager, Baylor Scott & White Health
Speaker

Julie Jones
Product Manager, Baylor Scott & White Health
Julie Jones is a seasoned digital optimization expert who seamlessly blends strategic vision with technical proficiency. With a wealth of experience overseeing Google Tag Manager and Google Analytics implementations for a diverse range of clients, from startups to Fortune 500 companies, Julie is dedicated to leveraging data to enhance marketing effectiveness and foster sustainable business growth. Julie has a proven track record of helping marketers in uncovering valuable insights through improved tracking methods. She is committed to empowering marketers through her website, LearnWebAnalytics.com, where she simplifies intricate data and analytics concepts for easy comprehension.
Unlocking the power of analytics reports to eliminate customer friction points
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
Have you ever found yourself scratching your head, wondering why your website isn't performing as well as you had hoped? The key to unlocking its full potential may lie in identifying and addressing hidden friction points that are hindering user experience.
Join Julie Jones, Product Manager at Baylor Scott & White Health, as she delves into how to pinpoint customer friction points and transform these obstacles into opportunities for website optimization.
After this session, you'll be able to:
- Explore beyond the surface-level metrics like bounce rate and exit rate to uncover the real reasons behind user frustration.
- Master the art of structuring your events to ensure you're capturing essential data points.
- Conduct thorough friction point analysis using a variety of analytics tools.
Break
Concurrent sessions
Exploring the 2024 MarTech Replacement Survey: Trends in the martech stack + Overtime live Q&A
Exploring the 2024 MarTech Replacement Survey: Trends in the martech stack + Overtime live Q&A
Wednesday — September 25th, 2024
If your calendar provider is not listed,
please add the session details manually.

Ana Mourao, Global Customer CRM Senior Manager, Stanley Black & Decker, Inc.

Kim Davis, Editor at large, MarTech
Speaker

Ana Mourao
Global Customer CRM Senior Manager, Stanley Black & Decker, Inc.
Ana Mourao is an Experimental Marketer with extensive experience in helping large, complex B2B2C companies make CRM and Digital Marketing decisions with incomplete data using an experimentation framework. She is passionate about applying this framework to enable large organizations to make informed and effective CRM and digital marketing decisions, even when data is incomplete. Ana has successfully led the selection and implementation of a customer data platform, established compliance and data governance protocols, and collaborated with data science teams and other key stakeholders to deliver impactful insights and activations. Additionally, she is a lifelong learner and a certified professional in growth leadership, marketing leadership, retention and engagement, negotiation, and web analytics.
Speaker

Kim Davis
Kim Davis is currently editor at large at MarTech. Born in London, but a New Yorker for almost three decades, Kim started covering enterprise software ten years ago. His experience encompasses SaaS for the enterprise, digital- ad data-driven urban planning, and applications of SaaS, digital technology, and data in the marketing space. He first wrote about marketing technology as editor of Haymarket’s The Hub, a dedicated marketing tech website, which subsequently became a channel on the established direct marketing brand DMN. Kim joined DMN proper in 2016, as a senior editor, becoming Executive Editor, then Editor-in-Chief a position he held until January 2020. Shortly thereafter he joined Third Door Media as Editorial Director at MarTech.
Kim was Associate Editor at a New York Times hyper-local news site, The Local: East Village, and has previously worked as an editor of an academic publication, and as a music journalist. He has written hundreds of New York restaurant reviews for a personal blog, and has been an occasional guest contributor to Eater.
Exploring the 2024 MarTech Replacement Survey: Trends in the martech stack + Overtime live Q&A
Wednesday — September 25th, 2024
Still need to register? Grab your free pass here.
If your calendar provider is not listed,
please add the session details manually.
Session overview
The marketing technology landscape is absolutely exploding, with 14,000 applications available and counting. There's a tool for almost every task. Have you ever wondered how your fellow marketers are managing their stacks in a world with seemingly endless options? And how does your own martech stack stack up against the competition?
Join Kim Davis, Editor-at-large at MarTech, and Ana Mourão, Global Customer CRM Senior Manager, Stanley Black & Decker, as they examine key findings from the 2024 MarTech Replacement Survey.
This annual survey looks at which solutions are most frequently replaced, reasons for changes, who championed the changes, implementation management, and how long solutions were in use before being replaced.
Don't miss this candid discussion about the trends unearthed by the survey in the context of the rapidly evolving martech space.
After this session, you'll be able to:
- Understand the implications of replacing critical components of the martech stack.
- Get a feel for the reasons your peers are replacing solutions.
- Know who is championing martech replacement within marketing organizations.
Stick around for Overtime -- live Q&A immediately following this session -- to get your questions answered in real time!
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