How to turn negative online reviews into marketing wins
It's tempting to fall into a funk when your business receives a negative review. Here's how to turn things around and benefit from critical customer feedback.
Megan Krause is a senior editor with Vertical Measures, a Phoenix-based digital marketing agency. Prior to this role she was managing editor at ClearVoice, a content marketing software startup. Megan has more than 15 years’ experience in content writing, editing and strategy development, and she loves helping brands create great content that drives leads and boosts conversions. She’s passionate about words, language, grammar, punctuation and style. And lasagna.
It's tempting to fall into a funk when your business receives a negative review. Here's how to turn things around and benefit from critical customer feedback.
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