The Customer Experience Is Key: In Every Channel And At Every Interaction
Hard-sell advertising messages don't cut it in today's multi-channel, multi-media messaging universe. Instead, meet your customers where they live.
Jan Vels Jensen is the chief marketing officer of Trustpilot, an online reviews community and technology platform. He is responsible for global marketing, growing customer loyalty, and building and managing Trustpilot's international brand.
Hard-sell advertising messages don't cut it in today's multi-channel, multi-media messaging universe. Instead, meet your customers where they live.
Jan Vels Jensen | Sep 29, 2014 at 9:05 am ET