Are CRMs alone sufficient in a data-driven world?
Collecting the data traditionally captured in a CRM is mere table stakes, according to a new report. It's time to re-think how you work with customer data.
Collecting the data traditionally captured in a CRM is mere table stakes, according to a new report. It's time to re-think how you work with customer data.
Search engines that simply answer your question. Sites driven by algorithms that don't want people to leave. Building an audience ain't what it used to be.
Marketing artificial intelligence (AI)
AI bots are corrupting marketing data — from fake survey responses to misleading email engagement. Here’s how to detect and prevent them.
Executives fear risk, but you can make your ideas feel like the safest bet in the room. Here’s how.
Agentforce represents the shift from generative AI to agentic AI. Updated with details of an expanded partnership between Google and Salesforce.
Future-proof your data strategies to overcome barriers to personalization and build a privacy-first marketing approach.
Martech has become a tangled web of tools and integrations. Could AI agents be the key to a simpler, smarter future?
Insights for designing an effective intake process that supports strategic decision-making and operational success.
These will help you track smarter, outsmart competitors, and make sense of multichannel chaos in 2025
Marketing artificial intelligence (AI)
If you're a marketer up to the task of learning it, R is useful for statistical computing and data analysis.
If your social ads aren’t converting, your creative, targeting or landing page might be the culprit. Find out what’s holding you back.
MMM’s diverse applications — from budget to media optimization — make it a critical tool for proving and improving marketing performance.
B2B buying isn’t a solo act. See how understanding group dynamics can make your marketing more precise and effective.
Marketing artificial intelligence (AI)
Move beyond scattered experiments and build an adaptive, AI-ready marketing organization.
Adobe’s new data clean room helps advertisers and publishers protect privacy while monetizing audiences.
Resource shortages are hurting campaigns, operations, martech adoption and more, according to a new CMO Council report.
Marketing artificial intelligence (AI)
While vendors keep pushing agentic AI, reliability concerns keep customers pushing back.
AI-powered insights help you make data-driven decisions instantly, rather than waiting on analysis. Not only do you work faster, you work smarter.
Re-engagement emails annoy customers by asking a question you should already know the answer to.
Spend a few minutes with Mike Rizzo, the leader of the marketing operations band, to better understand the world of MOps.
Marketing artificial intelligence (AI)
Faced with a competitor whose product costs 90% less, Google, Meta, Microsoft and Amazon keep going with needlessly expensive AI.
Making the right business decisions just got easier. Here's how AI helps teams stay ethical, efficient and effective.
Optimization and personalization
Consumers are tuning out traditional marketing. Stand out with personalization that feels thoughtful, not intrusive.
A new HubSpot-Canva integration is available globally for free across all HubSpot hubs and tiers with a Canva subscription.
What you need to know about marketing on Reddit. Updated with news that a paywall is coming to some Reddit content.
Where did these roles come from? What do they do? How do they do it?
Diversity and inclusion in marketing
Strategic pivot or performative allyship? Unpack the implications of scaling back DEI initiatives on corporate values and public trust.
Join this webinar to learn how to maximize the value of your data for marketing, all while respecting user choice.
AI-powered everything might sound great, but if your martech stack isn’t delivering results, it’s time for a reality check.
The new WYSIWYG email designer leads our round up of the Marketo updates from January 2025.
The martech RFP process is long, complex and often flawed. Focus on these key areas to make smarter technology choices.
Marketing artificial intelligence (AI)
Content, data, ads and more — see where genAI is innovating marketing and where it’s struggling to make an impact.
The choice is clear: Comb through 111 HubSpot updates from January, or look at our list of the 14 that admins and marketing managers need to know.
Seems simple enough, but don't neglect checking your phone numbers in AI Overviews - or you could lose business and give control to scammers.
Restoring brand trust in 2025 requires empathy, real action and continuous engagement — not just crisis response and PR spin.
Marketing artificial intelligence (AI)
GenAI is transforming marketing across 10+ roles — from research and content creation to platform enablement and campaign execution.
The 2025 State of Demand Gen Report has a lot of challenges you've heard before. But it also offers up some potential solutions.
With or without TikTok, influencer marketing will live on because it's built on platforms where buyers spend their time.
Your guide to LinkedIn's tools, marketing strategies and best practices. Updated with details on the conversions API and Revenue Attribution Report.
A simulated buyers journey shows how ChatGPT search influences B2B buying through research, decision-making and vendor discovery.