Marketing artificial intelligence (AI)
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Constantine von Hoffman is managing editor of MarTech. A veteran journalist, Con has covered business, finance, marketing and tech for CBSNews.com, Brandweek, CMO, and Inc. He has been city editor of the Boston Herald, news producer at NPR, and has written for Harvard Business Review, Boston Magazine, Sierra, and many other publications. He has also been a professional stand-up comedian, given talks at anime and gaming conventions on everything from My Neighbor Totoro to the history of dice and boardgames, and is author of the magical realist novel John Henry the Revelator. He lives in Boston with his wife, Jennifer, and either too many or too few dogs.
Marketing artificial intelligence (AI)
Here are all the new products, platforms, updates and much more.
Constantine von Hoffman | Jun 12, 2025 at 9:04 am ETThe company says the updated platform can generate and execute a marketing campaign -- including briefs and segmentation -- in hours.
Constantine von Hoffman | Jun 11, 2025 at 9:00 am ETThe rules aim to automate and standardize invoice processes, decreasing errors and increasing speed of payments. They are open to public comment until Aug. 11.
Constantine von Hoffman | Jun 10, 2025 at 12:13 pm ETYour guide to LinkedIn's tools, strategies and best practices. Updated with new offerings to help marketers grab audience attention.
Constantine von Hoffman | Jun 10, 2025 at 10:38 am ETSpecialized Slack channels will let users stay up to date on structured and unstructured CRM data and keep teams aligned.
Constantine von Hoffman | Jun 3, 2025 at 9:21 am ETMarketing artificial intelligence (AI)
At Pegaworld, the company showcased AI-powered tools to simplify how enterprises automate work, build applications and upgrade outdated systems.
Constantine von Hoffman | Jun 2, 2025 at 11:31 am ETCustomer journey orchestration
The acquisition lets users deploy consumer-facing agents, and improve contact-center interactions and measurement and optimization.
Constantine von Hoffman | May 28, 2025 at 11:19 am ETBrand loyalty is gone, as consumers wait longer to make purchases. Marketers are focusing on owned channels and trying not to say the "T" word.
Constantine von Hoffman | May 27, 2025 at 12:55 pm ET$8 billion deal comes after a year of talks. Acquisition will operate with Data Cloud, MuleSoft and Tableau to improve Agentforce.
Constantine von Hoffman | May 27, 2025 at 12:30 pm ETMarketing artificial intelligence (AI)
Most teams lack an AI roadmap or strategy, and most companies lack the policies and procedures needed to implement the technology effectively.
Constantine von Hoffman | May 20, 2025 at 12:07 pm ETThis is the first major revision of the agreement in nearly 25 years and is designed to reflect how much the industry has changed.
Constantine von Hoffman | May 20, 2025 at 8:30 am ETAI isn't replacing writers -- it's making them more important. Expertise, point-of-view and foundational SEO techniques are still the keys to content.
Constantine von Hoffman | May 16, 2025 at 9:18 am ETImprovements include better data orchestration, a fully redesigned customer journey function, an AI agent creator and enhanced compliance tools.
Constantine von Hoffman | May 14, 2025 at 9:00 am ETMarketing artificial intelligence (AI)
GenAI success depends on strategic use, smart investments and strong governance—not just experimentation.
Constantine von Hoffman | May 13, 2025 at 9:25 am ETGartner survey finds CMOs trying to squeeze more out of their budgets by having fewer employees rely more on AI.
Constantine von Hoffman | May 12, 2025 at 8:30 am ETMarketing artificial intelligence (AI)
Features for marketing and brand teams position Figma as a direct competitor to Canva, Adobe, WordPress and Wix.
Constantine von Hoffman | May 8, 2025 at 12:58 pm ETUpdated with the latest news about Privacy Sandbox's future now that Google is keeping third-party cookies in Chrome.
Constantine von Hoffman | May 5, 2025 at 9:30 am ETDiversity and inclusion in marketing
Everything a company does impacts the brand. The C-suite would avoid many disasters by consulting the people who know the customers best.
Constantine von Hoffman | May 2, 2025 at 9:24 am ETMarketing artificial intelligence (AI)
OpenAI unrolled an update to ChatGPT because it was too sycophantic. Nice to know there's something humans still do better than AI.
Constantine von Hoffman | May 1, 2025 at 10:55 am ETOne thing driving the spending is streaming platforms' improved programmatic and self-serve activation tools.
Constantine von Hoffman | Apr 28, 2025 at 12:11 pm ETMarketing artificial intelligence (AI)
The revamped platform includes the ability to use Google and OpenAI genAI models, as well as Firefly's Video model.
Constantine von Hoffman | Apr 25, 2025 at 11:29 am ETThe consensus among marketers is that cookies are the past, and respecting consumer privacy is the future.
Constantine von Hoffman | Apr 24, 2025 at 2:19 pm ETMarketing artificial intelligence (AI)
OpenAI execs are telling investors that by the end of the decade, it will have Nvidia/Meta-level sales revenues. Skeptics think otherwise.
Constantine von Hoffman | Apr 24, 2025 at 10:54 am ET69% of marketers value delivered insights or "done-for-you" services over adding new tools to their tech stack.
Constantine von Hoffman | Apr 23, 2025 at 2:41 pm ETThe tech giant reverses course on its long-planned depreciation of third-party cookies.
Constantine von Hoffman | Apr 22, 2025 at 4:20 pm ETIt is a moment when marketers should rethink the strategies hemmed in by Google's ad tech.
Constantine von Hoffman | Apr 22, 2025 at 1:20 pm ETMarketing artificial intelligence (AI)
Here is a collection of recent data on AI and marketing. Updated with a section on AI adoption and new statistics on marketers' attitudes.
Constantine von Hoffman | Apr 18, 2025 at 9:00 am ETMarketing artificial intelligence (AI)
LG TVs may soon watch you watching them to monitor how you feel about what's on the screen. Someone send them a copy of "1984" fast.
Constantine von Hoffman | Apr 17, 2025 at 3:15 pm ETOmnichannel strategies, better audience segmentation and data-driven campaign management show marketers are prepared for turbulent times.
Constantine von Hoffman | Apr 17, 2025 at 12:28 pm ETA report from Mastercard found many personalization efforts failing when it comes to resources, strategies and metrics.
Constantine von Hoffman | Apr 15, 2025 at 12:53 pm ETThey are angry about Google's astroturfing and want consent-driven online interactions with consumers.
Constantine von Hoffman | Apr 15, 2025 at 9:00 am ETThe purchase is designed to provide marketers with a platform to manage the entire lifecycle of email campaigns.
Constantine von Hoffman | Apr 11, 2025 at 11:22 am ETThe upgrade puts design and productivity tools in one platform, making it easier to create, execute and monitor campaigns.
Constantine von Hoffman | Apr 11, 2025 at 10:49 am ETMarketing artificial intelligence (AI)
The volatile economy may force tech companies and investors to ask the biggest question about AI: Can it ever make money?
Constantine von Hoffman | Apr 10, 2025 at 1:22 pm ETUpdated with information on New Jersey's privacy law and Virginia's ban on collecting data about consumers' sexual and reproductive health.
Constantine von Hoffman | Apr 10, 2025 at 11:08 am ETCFOs never waste a good crisis, and neither should marketers. Here's how to protect your budget and use VOC to grow customer loyalty in a hard time.
Constantine von Hoffman | Apr 9, 2025 at 12:55 pm ETMarketing artificial intelligence (AI)
Note to Microsoft (and other AI companies): This is a bad week to hit people with price hikes.
Constantine von Hoffman | Apr 3, 2025 at 11:56 am ETThe GTM revolution is not a televised event to be watched passively but an active transformation demanding a fundamental reset in strategies.
Constantine von Hoffman | Apr 1, 2025 at 1:30 pm ETWhat you need to know about marketing on Reddit. Updated with details about the new tools for small and medium businesses.
Constantine von Hoffman | Mar 31, 2025 at 9:00 am ETMarketing artificial intelligence (AI)
AI thought it could mess with the works of anime master Hayao Miyazaki and Studio Ghibli. Fans said, "No."
Constantine von Hoffman | Mar 27, 2025 at 12:40 pm ET