How I sent Mark Zuckerberg flowers using a Facebook Messenger bot
Facebook has positioned Messenger as a universal app for getting things done. Can you really buy flowers through it? Yes, you can.
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Danny Sullivan was a journalist and analyst who covered the digital and search marketing space from 1996 through 2017. He was also a cofounder of Third Door Media, which publishes Search Engine Land, MarTech, and produces the SMX: Search Marketing Expo and MarTech events. He retired from journalism and Third Door Media in June 2017. You can learn more about him on his personal site & blog He can also be found on Facebook and Twitter.
Facebook has positioned Messenger as a universal app for getting things done. Can you really buy flowers through it? Yes, you can.
Danny Sullivan | Apr 12, 2016 at 6:10 pm ETReleased in beta, Messenger Platform allows businesses to build bots that can interact with customers or even handle purchases.
Danny Sullivan | Apr 12, 2016 at 12:45 pm ETCortana Intelligence Suite & Microsoft Bot Framework introduced to help developers understand conversations & take actions where they happen.
Danny Sullivan | Mar 30, 2016 at 11:15 am ETSearch on Facebook for a URL while using an iPhone, and you'll see all those sharing that URL on the social network.
Danny Sullivan | Mar 16, 2016 at 3:10 pm ETThink you found a bargain to have a geofilter running near a popular event? Think again -- Snapchat's new system might promise more than it can deliver.
Danny Sullivan | Mar 10, 2016 at 9:00 am ETFor as little as $5 per day, Snapchat lets anyone create custom stamps to add when sharing from particular locations. Will competitors target each other?
Danny Sullivan | Mar 8, 2016 at 9:00 am ETEven iPhone owners show high support, 47% favoring unlocking to 43% who do not.
Danny Sullivan | Feb 22, 2016 at 2:16 pm ETInstagram's iOS and Android apps now let you switch among up to five different accounts. Social media marketing managers, rejoice!
Danny Sullivan | Feb 8, 2016 at 2:25 pm ETAs with last year, social networks were rarely mentioned, with Twitter and Facebook tied in our count.
Danny Sullivan | Feb 7, 2016 at 10:31 pm ETResponding to concerns, Dorsey says Twitter loves the live stream and wants to refine it to be more live, not less.
Danny Sullivan | Feb 6, 2016 at 5:23 pm ETWilliam Shatner, Lin-Manuel Miranda & Rob Lowe are among those who want Twitter to leave the live timeline alone.
Danny Sullivan | Feb 6, 2016 at 2:28 pm ETTwitter will probably add a new algorithmic timeline but not replace the default chronological one. Still, users are worried.
Danny Sullivan | Feb 6, 2016 at 4:54 am ETAfter 15 years, Google search chief Amit Singhal is moving on. In his place, machine learning head John Giannandrea is taking over. The rise of the machines?
Danny Sullivan | Feb 3, 2016 at 2:54 pm ETHow is mobile impacting how people buy and shop? A panel with Facebook and Target discusses that topic and more at the CES conference in Las Vegas today. The panel features Jeff Jones, CMO, Target, and Carolyn Everson, VP, Global Marketing Solutions, Facebook, speaking with each other. Our live blog is below:
Danny Sullivan | Jan 6, 2016 at 4:01 pm ETWhat’s the most important social media metric from your efforts? Not likes. Not shares. Not retweets. It’s unfollows. That’s what Mike Germano, Chief Digital Officer at VICE, shared during the “How Vice Media Dominates Multi-Platform” session at the CES conference in Las Vegas today. “When we start to annoy our users, they unfollow,” Germano said, […]
Danny Sullivan | Jan 6, 2016 at 3:17 pm ETWhat’s in store with media buying for 2016? That’s the topic of the 2016 Media Outlook: Group M & Nestle session at the CES conference in Las Vegas today. The session is moderated by Paul Woolmington, Global Co-Chairman, CDX Forums and has Rob Norman, Global Chief Digital Officer, GroupM, and Pete Blackshaw, Global Head of […]
Danny Sullivan | Jan 6, 2016 at 2:45 pm ETData savings from ad blockers might not translate into actual savings.
Danny Sullivan | Dec 14, 2015 at 3:26 pm ET#SanBernadino was the hashtag that trended on Twitter, even though #SanBernardino was the correct spelling. How this happened & how Twitter Trends might improve.
Danny Sullivan | Dec 3, 2015 at 6:30 pm ETFast-loading pages may also mean fast-loading ads, with advertising platform support for AMP that's been announced.
Danny Sullivan | Nov 24, 2015 at 3:34 pm ETA world where you can search through and move between apps as easily as with the web? Google's new app streaming service may usher this in.
Danny Sullivan | Nov 18, 2015 at 12:00 pm ETService also improves ability to search and find celebrities, even if they have unusual account names.
Danny Sullivan | Nov 13, 2015 at 5:31 pm ETRating service wants to ensure fast-loading AMP pages are credited properly to publishers.
Danny Sullivan | Nov 9, 2015 at 4:30 pm ETConfused about how machines teach themselves? Here's an overview on machine learning to help.
Danny Sullivan | Nov 4, 2015 at 1:12 pm ETGoogle’s big on machine learning these days, including the recently revealed RankBrain artificial intelligence system that’s helping process Google’s search results. To help educate the press — and by extension, the general public — about its AI efforts, Google is hosting a special day about machine learning at its main campus in Mountain View. NOTE: […]
Danny Sullivan | Nov 3, 2015 at 3:55 pm ETDon't miss this opening keynote, the start of two days focused on social media marketing success.
Danny Sullivan | Oct 28, 2015 at 9:00 am ETToday at Twitter Flight — Twitter’s annual developer conference — the company announced new ways for app installs to happen from profile pages and timeline, as well as the release of new curation tools, native video ads and more. We’re working on formal stories about this news and other announcements that may come. What we have so […]
Danny Sullivan | Oct 21, 2015 at 12:45 pm ETWith expanded coverage and a daily newsletter, Marketing Land's new MarTech Today section keeps you updated on marketing technology news.
Danny Sullivan | Oct 14, 2015 at 9:00 am ETGoogle announces a new open initiative aimed at making pages load more quickly on mobile devices, a counter to moves by Facebook & Apple.
Danny Sullivan | Oct 7, 2015 at 8:20 am ETCompany also announces new Microsoft Band 2 and development kits for HoloLens to ship early next year.
Danny Sullivan | Oct 6, 2015 at 9:45 am ETFor the first time since iOS 9 launched, no ad blocker is number one on the paid apps chart for iPhone.
Danny Sullivan | Sep 29, 2015 at 1:19 am ETRugby fans with countries in the tournament can celebrate with custom hashtags that reflect their teams.
Danny Sullivan | Sep 18, 2015 at 4:40 pm ETAs concerns for and by publishers rise about ad blocking, the most popular new one for iOS bows out.
Danny Sullivan | Sep 18, 2015 at 2:28 pm ETA second ad blocker also hits number five for iTunes; both work only with Safari, don't block ads in Chrome or within apps.
Danny Sullivan | Sep 17, 2015 at 4:33 am ETAlgorithms cited as "valid and good faith middle ground" for dealing with copyright infringement allegations while also considering fair use.
Danny Sullivan | Sep 14, 2015 at 2:29 pm ETLooking to leverage Twitter for massive fail? Here are some tips to follow -- or to avoid, if you're seeking success!
Danny Sullivan | Sep 9, 2015 at 12:15 pm ETTactic of using search for self-promotion is common, but it could hurt Microsoft's case that Google shouldn't favor its own products in Google search.
Danny Sullivan | Sep 4, 2015 at 6:25 pm ETGoogle will penalize sites that use big ads to convert mobile users to install apps. But the same users finding those ads annoying might have issues with Google's own pushing of apps in search.
Danny Sullivan | Sep 1, 2015 at 8:10 pm ETThe ghosts you're seeing on Twitter are real! See how accounts on Twitter are using them to build their Snapchat followings.
Danny Sullivan | Aug 25, 2015 at 10:28 pm ETWouldn't a native regram feature be nice? How about the ability to add links? Easier multiple account management? An Instagram wish list.
Danny Sullivan | Aug 18, 2015 at 7:07 pm ETAsked about the service, Page expressed support that it will continue even as Google becomes part of Alphabet.
Danny Sullivan | Aug 11, 2015 at 6:08 pm ET