Maria Marino

About Maria Marino

Maria Marino is a Vice President Analyst in the Tech Product Marketing group at Gartner. She focuses on B2B customer experience, customer success management and customer marketing programs for technology service providers. She writes research and advises clients on optimizing customer experience (CX) and customer success programs, including VOC and customer success technology platform selection. She also advises clients on how to build customer marketing programs to expand revenue from existing customers.