Facebook app marketers: Make sure your apps are set to Live Mode
Starting October 23, apps set to Development Mode will not be able to access certain levels of data connected to users interacting with the app's integrations (such as Pages or ad account information).
Facebook reminded app developers on Monday to make sure their apps are set to Live Mode for production use. After October 23, 2019, apps that are set to Development (Dev) Mode will not be able to manage assets not owned by the app developer’s business or access the data of any users who aren’t associated with the app. Also, apps in Dev Mode will only be able to request permissions from role users with standard or advanced access levels.
“Once you’re in Live Mode, and have completed App Review for the permissions and features your app requires, you will be able to access the associated data for users interacting with your integrations (for example: people commenting on your business page or users signing up for your app).”
Why we care. Newly created apps are automatically set to Dev Mode by Facebook so that developers can configure and test app integrations before submitting the app for review. In Dev Mode, the app only has access to data for four app roles: Administrator, Developer, Tester and Analytics User. However, if your app relies on the Instagram Basic Display API, the Instagram Tester role will also be available.
If a developer fails to turn on an app’s Live Mode function — once it has been approved and is ready to be launched — the app will not be able to access features and the associated data for users that interact with the app’s integrations, such as Pages or ad accounts. Without this information, marketers will not have access to meaningful app-related data.
Also, for marketers that have connected their app to Facebook’s Marketing API, Live Mode opens up eligibility for Facebook’s Ads Management Standard Access, a platform that provides higher rate limits (the number of API calls an app can make within a given time period) than what is offered by Facebook’s “Dev Tier” app platform.
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More on the news
- The toggle to activate Live Mode is located at the top of the screen on the App Dashboard.
- Facebook has made a number of changes to its app policies since suspending Cambridge Analytica for misusing its app to harvest user data. Last week, the company reported it had suspended tens of thousands of apps in the past year.
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