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MarTech » Marketing Management » EMarketer: More Companies Using Real-Time Marketing As Social Media Analytics Improve

EMarketer: More Companies Using Real-Time Marketing As Social Media Analytics Improve

EMarketer reports that many businesses are leveraging social analytics vendors, digital agencies and PR firms for a variety of real-time marketing initiatives, moving beyond simply analyzing their social media data to gauge brand awareness or respond to comments via their social media pages. According to the report, 53 percent of the marketers surveyed plan to […]

Amy Gesenhues on April 8, 2013 at 5:04 pm

EMarketer reports that many businesses are leveraging social analytics vendors, digital agencies and PR firms for a variety of real-time marketing initiatives, moving beyond simply analyzing their social media data to gauge brand awareness or respond to comments via their social media pages.

According to the report, 53 percent of the marketers surveyed plan to make greater use of real-time data in their 2013 marketing campaigns.

use of real-time data in marketing campaigns in 2013

Also, in the eMarketer report, many big brands including Cisco, Dell, McDonald’s and SAP share how they are using social analytics to make on-the-fly decisions, modifying marketing efforts and developing marketing content around topics that are trending on social media streams.

In the eMarketer article, Gordon Evans, vice president of product marketing at Salesforce.com, emphasizes the importance of integrating real-time data into a company’s overall marketing direction, stating, “The brands that listen in real time and take advantage of that information to either readjust their campaigns or respond to commentary or customer service issues are the brands that are being successful in social.”


Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.


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About The Author

Amy Gesenhues
Amy Gesenhues was a senior editor for Third Door Media, covering the latest news and updates for Marketing Land, Search Engine Land and MarTech Today. From 2009 to 2012, she was an award-winning syndicated columnist for a number of daily newspapers from New York to Texas. With more than ten years of marketing management experience, she has contributed to a variety of traditional and online publications, including MarketingProfs, SoftwareCEO, and Sales and Marketing Management Magazine. Read more of Amy's articles.

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