Human Intel on Artificial Intelligence

What CX and consumer sentiment say about applying generative AI

on March 31, 2023 at 1:27 pm | Reading time: 1 minute

The AI revolution is taking the tech world by storm with the rise of generative AI technology. The benefits of implementing AI technology are vast, ranging from increased efficiency and lower costs to exciting new tools that can revolutionize customer engagement. However, it’s essential to consider the potential downsides, such as losing human connection, poor customer service, and the risk of spreading inaccurate information.

To better understand consumers’ perceptions of generative AI, DISQO surveyed over 28,000 US consumers using the DISQO CX platform.

Download their report and learn more about consumer perceptions of AI-generation tools and technology.

Download now
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