Martech: Martech is Marketing Logo
  • Topics
    Digital Transformation
    Marketing Operations
    Data
    Customer & Digital Experience
    Performance Marketing
    Marketing Management
    Special Reports
    All Topics
  • Conference
  • Webinars
  • Intelligence Reports
  • White Papers
  • What is MarTech

Processing...Please wait.

MarTech » Performance Marketing » Twitter Now Lets You Go Long With DMs Of Up To 10,000 Characters

Twitter Now Lets You Go Long With DMs Of Up To 10,000 Characters

Brands that use Twitter for customer service should benefit from the extra room for private messages.

Martin Beck on August 12, 2015 at 2:10 pm | Reading time: 2 minutes

twitter-logo-small-1920

Direct messages on Twitter can now be much more long-winded. The company announced that starting today, it is dropping the 140-character limit for private messages within its network. The new limit is 10,000 characters.

Twitter said the change will begin rolling out today on twitter.com, the iOS and Android apps, TweetDeck and Twitter for Mac and will continue to roll out worldwide in the next few weeks. Direct Messages sent and received the old-school way via SMS will still be limited to 140 characters.

Here’s our original story from June when Twitter announced it would be making the change:

Twitter will no longer limit direct messages to 140 characters.

Starting in July, the maximum length of DMs — Twitter’s private messaging feature — will be boosted to 10,000 characters. The company announced the change in a post in its developers forum and a tweet by DM product manager Sachin Agarwal:

We're removing the 140 character limit in DMs this July. If you are a developer, check out API documentation here: https://t.co/G5I3LmxLG6

— Sachin Agarwal (@agarwal) June 11, 2015

Public tweets — and tweets from private accounts — will continue to be limited to the 140-character standard.

No exact date was announced for next month’s switchover, which should be a welcome change for brands that use Twitter as a customer service tool. Currently, the back-and-forth discussion between customer and business via DM is often cumbersome, requiring people to split their conversation into a series of messages. After the change, people will have plenty of space to explain their issues.


Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.


New on MarTech

    B2B buyers are much more concerned about a company’s values than the general public
    3 content challenges and how marketers can overcome them
    Getting started with the Agile Marketing Navigator: Story Points
    Google delayed third-party cookie deprecation: Why and what’s next?
    6 martech contract gotchas to be aware of

About The Author

Martin Beck
Martin Beck was Third Door Media's Social Media Reporter from March 2014 through December 2015.

Related Topics

Performance Marketing

Get the daily newsletter digital marketers rely on.

Processing...Please wait.

See terms.

ATTEND OUR EVENTS The MarTech Conference logo.

September 28-29, 2022: Fall

Start Training Now: Master Classes

Start Discovering Now: Spring



The SMX Conference logo.

Start Training Now:: SMX Advanced

November 14-15, 2022: SMX Next

March 8-9, 2022: Master Classes

Webinars

Leap or Linger: Determining Which Ad Platforms to Test for Your B2B Brand

SEO Recon: The What, Why, and How for Building Amazing Links

Unlock the Cutting-Edge Potential of QR Codes

See More Webinars
Intelligence Reports

Enterprise Marketing Performance Management Platforms: A Marketer’s Guide

Enterprise Customer Journey Orchestration Platforms: A Marketer’s Guide

Enterprise Account-Based Marketing Platforms: A Marketer’s Guide

See More Intelligence Reports
Featured White Paper

The CMO’s Formula To 3x Your Digital Marketing Campaign Results

See More Whitepapers
Search Our Site

Receive daily marketing news & analysis.

Processing...Please wait.

Topics

  • Transformation
  • Operations
  • Data
  • Experience
  • Performance
  • Management
  • All Topics
  • Home

Our Events

  • MarTech
  • Search Marketing Expo - SMX

About

  • What is MarTech
  • Contact
  • Privacy
  • Terms Of Use
  • Marketing Opportunities
  • Staff

Follow Us

  • Facebook
  • Twitter
  • LinkedIn
  • Newsletters
  • RSS

© 2022 Third Door Media, Inc. All rights reserved.