The psychological advantage of incrementality testing

Cutting spend feels risky. Keeping an unprofitable tactic often feels safe. Better evidence helps you challenge that imbalance.

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    One of the most underrated benefits of incrementality testing is the psychological advantage it gives marketers: the conviction to make changes.

    Marketing is a profession where change often feels risky. Cutting spend, shifting budgets, or walking away from a tactic that seems to perform well can feel like putting the business at risk. If sales decline following a budget reduction, marketing will likely face some difficult questions. Marketers don’t relish those questions from finance. But much of that perceived risk stems from a lack of confidence in the actual contribution of marketing to business outcomes.

    An incrementality-backed measurement system gives marketers evidence to challenge that perceived risk — and the confidence to act. It also gets marketing and finance speaking the same language: the language of contribution profit.

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    Attribution and the status quo

    When you don’t know how much revenue is truly incremental, maintaining the status quo feels like the safer decision. Even when it might cost the business money. There’s an asymmetry here: Marketers often perceive reducing spend as risky while treating continued investment in potentially inefficient tactics as safe. But the status quo isn’t risk-free.

    There’s a real cost to maintaining investments that don’t generate sufficient incremental returns. Every dollar allocated to an inefficient tactic is a dollar that could go somewhere more productive or simply return to the business as profit. Yet those costs are often less visible than the potential consequences of making a change. It’s easier to explain why you maintained an existing budget than why you decided to cut one, particularly when the attribution-based performance reporting available to you suggests everything is working.

    This is where incrementality testing changes the dynamic. Imagine knowing with reasonable confidence that a particular channel or tactic generates incremental revenue, but at a return that doesn’t justify the investment. Perhaps the platform reports a 4x ROAS, but your testing suggests the true incremental return is closer to 1.5x. At a 40% contribution margin, every dollar invested generates just $0.60 in incremental contribution before media cost. That’s $0.40 of contribution profit lost per dollar spent at the measured return. Suddenly, reducing spend isn’t just a potentially risky move. It’s an opportunity to increase contribution margin dollars.

    This doesn’t necessarily mean eliminating the investment altogether. Marketing returns are rarely linear, and a channel that’s unprofitable at its current level of spend might be highly profitable at a lower one. The marginal return matters when determining how aggressively to reduce investment. But understanding the underlying economics gives you a much better starting point for deciding what to change and where to look for additional opportunities.

    Conviction changes the speed of decision-making

    There’s something freeing about that level of understanding. It shifts the conversation from “What if we hurt the business by making this change?” to “What opportunity are we missing by not making it?” Instead of disproportionately focusing on the downside of changing course, marketers can start evaluating decisions through the lens of potential upside — and upside to contribution profit, a metric that matters to your finance stakeholders a lot more than ROAS.

    Without a credible understanding of incrementality, budget conversations can become exercises in defending the existing plan. Teams debate attribution, point to platform-reported performance, and look for reassurance that changing investment levels won’t negatively affect revenue. Even when everyone suspects there are inefficiencies, it can be difficult to muster enough conviction to act on them.

    With incrementality evidence, the conversation becomes more productive. Instead of debating whether a channel deserves its existing budget because it reports strong performance, teams can discuss whether the incremental returns justify the investment. They can make decisions based on the business’s economics rather than the optics of a marketing dashboard. That doesn’t make every decision easy, but it creates a much clearer framework for making one.

    There’s also a cumulative benefit to this process. The more consistently a team tests, learns, and acts on the results, the more comfortable it becomes challenging existing assumptions. Decisions that once required extensive debate can become relatively straightforward when there’s a shared understanding of how to evaluate them. Over time, incrementality testing becomes more than a measurement capability. It becomes a foundation for faster, more confident decision-making.

    Speaking the language of contribution profit

    This also changes the relationship between marketing, finance, and leadership. Too often, marketing finds itself in the position of defending spend while finance challenges whether that spend is necessary. When marketing reports revenue that may have happened anyway, there’s an inherent disconnect between the performance being celebrated and the financial outcomes the business experiences.

    Incrementality testing helps close that gap. It gives both sides a more credible foundation for discussing investment decisions, trade-offs, and profitability. Rather than approaching budget conversations from opposing positions, teams can align around a shared objective: What decisions will create the most incremental profit for the business? Marketing becomes less about justifying its budget and more about helping determine where the business should invest its next dollar.

    That alignment also creates an opportunity for marketing to elevate its role within the organization. When marketers can articulate the incremental contribution profit generated by their investments, they participate in the same capital allocation conversations as the rest of the business. The conversation is no longer simply about how much budget marketing needs, but how marketing can help the business achieve its financial objectives.

    Incrementality testing doesn’t do your job

    Incrementality testing doesn’t eliminate uncertainty, nor does it make decisions for you. A test provides evidence about a particular investment under particular conditions, and the economics can change as budgets scale, consumer behavior shifts, or the competitive environment evolves. Knowing a tactic is inefficient doesn’t automatically tell you exactly how much to cut, where to reinvest, or what to test next. That’s still the marketer’s job.

    The objective isn’t perfect certainty or outsourcing judgment to a measurement system. It’s about building enough confidence to make better decisions faster while continuing to learn. The real value comes when marketers combine incrementality evidence with business context, strategic judgment, and a willingness to act. Each test creates another opportunity to challenge assumptions, improve the allocation of capital, and build institutional confidence in the process.

    This makes marketing a lot more fun. When you understand the economics of your investments, you’re more willing to experiment, challenge conventional wisdom, and pursue opportunities that might otherwise feel too risky. You no longer just manage budgets and defend performance reports. You actively look for ways to make the business more profitable.

    When you stack those better-informed decisions over time, the compounding impact on business performance can be significant. Not necessarily because any individual decision is transformative, but because consistently making smarter investment decisions creates value that accumulates.

    When you don’t understand incrementality, changing your media mix or strategy feels risky. When you do, not changing it can feel even riskier.

    The value of incrementality testing isn’t just knowing what works. It’s having the conviction to act on what you learn.


    Contributing authors are invited to create content for MarTech and are chosen for their expertise and contribution to the martech community. Our contributors work under the oversight of the editorial staff and contributions are checked for quality and relevance to our readers. MarTech is owned by Semrush. Contributor was not asked to make any direct or indirect mentions of Semrush. The opinions they express are their own.

    Tom Leonard
    Consultant

    Tom helps brands build more profitable performance marketing programs by operationalizing MMM and incrementality testing. He firmly believes incrementality testing is the cornerstone of any successful performance marketing program and that brands need to ensure that insights don't stay just insights but rather that insights are turned into changed behavior.

    After spending 7 years at performance marketing agencies running search & social campaigns, leading a 20+ person Programmatic team, and building a performance CTV product, Tom now works with 2-4 brands at a given time as a consultant. 

    What doesn't come across on Zoom or Hangouts is a 6'8"" frame that played Division 1 volleyball at the University of Southern California. 

    When not ranting about marketing measurement, Tom enjoys the Pure Michigan outdoors with his wife and daughters.

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