Put Identity Marketing In the Center of Your Personalization Initiatives

In March 2020, in this commissioned study conducted by Forrester Consulting on behalf of SheerID, current approaches to personalization in the industries of retail, travel and hospitality, software and subscriptions, and retail banking were evaluated. Forrester conducted an online survey with 210 B2C marketers and commerce professionals at organizations in the US to explore this topic.
In this white paper you’ll learn more about these key findings:
  • Personalization is a top priority initiative in 2020 for nearly one-third of marketers and commerce professionals.
  • Privacy concerns, data challenges, and a lack of tools hinder personalization.
  • Marketers and commerce professionals recognize they must prioritize trust and privacy to succeed.

Opinions expressed in this article are those of the sponsor. MarTech neither confirms nor disputes any of the conclusions presented above.

SheerID’s leading digital verification platform instantly verifies the identity of individuals and businesses, enabling enterprises to deliver gated offers and experiences to high-value customer segments while mitigating fraud and minimizing friction. By using authoritative data sources to verify credentials in real-time within an organization’s brand experience, SheerID delivers a seamless customer experience that reduces churn and fuels loyalty to drive revenue growth. As a result, the world’s biggest brands – including Amazon, Spotify, and T-mobile – rely on SheerID as their trusted verification partner.

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