Put Identity Marketing In the Center of Your Personalization Initiatives
SheerID on June 3, 2020 at 11:47 am | Reading time: 1 minute
In March 2020, in this commissioned study conducted by Forrester Consulting on behalf of SheerID, current approaches to personalization in the industries of retail, travel and hospitality, software and subscriptions, and retail banking were evaluated. Forrester conducted an online survey with 210 B2C marketers and commerce professionals at organizations in the US to explore this topic.
In this white paper you’ll learn more about these key findings:
- Personalization is a top priority initiative in 2020 for nearly one-third of marketers and commerce professionals.
- Privacy concerns, data challenges, and a lack of tools hinder personalization.
- Marketers and commerce professionals recognize they must prioritize trust and privacy to succeed.
Opinions expressed in this article are those of the sponsor. MarTech neither confirms nor disputes any of the conclusions presented above.