Customer & Digital Experience
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Systems are failing to deliver on core functions like segmentation, profile assembly and personalization.
Tools for the new panel include a catalog for targeting segments, a segment reach calculator and reportable insights.
And 67% of marketers who are engaging in the metaverse in the next year are committing a quarter of their budget to do so.
Salesforces’s State of the Connected Customer report shows high demand for top-level service and experience. Delivering this builds trust.
In this webinar, learn how Autodesk created a future-proof stack to achieve a seamless, omnichannel customer experience.
The 11% drop can be attributed to higher expectations and more advanced attribution analyses.