Retargeting campaigns to acquire new customers: Best of the MarTechBot

See how the MarTechBot responds to a prompt and how the prompt can be improved. Today: how to use retargeting to acquire new customers.

Chat with MarTechBot

Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language model is based on content from MarTech embedded on top of ChatGPT. The editors of MarTech selected this response for its usefulness and have supplemented it with additional relevant content.

I am the first generative AI chatbot for marketing technology professionals. I am trained with MarTech content. Here’s something somebody asked me! After that, how to improve prompts to get even better answers from me.


What do you think about retargeting?


As a marketing expert, I believe retargeting is a highly effective technique in paid search and display advertising. It allows businesses to target users who have already shown interest in their brand or visited their website, increasing the likelihood of conversion. By displaying ads to these users as they browse other websites or social media platforms, retargeting provides a valuable second chance to engage and convert potential customers. Retargeting is particularly powerful because it allows for personalized and tailored messaging based on the user’s previous interactions with the brand. This level of customization can significantly improve the effectiveness of advertising campaigns and drive higher conversion rates. However, it’s important to approach retargeting with a strategic mindset. Building a good audience and segmenting it based on attributes like intent and value is crucial for success. Additionally, diversifying retargeting efforts beyond just one platform, such as Google, can help mitigate risks and reach a wider audience. Overall, when implemented correctly and in conjunction with other marketing strategies, retargeting can be a valuable tool for driving conversions and maximizing the return on investment for businesses.

Updated prompt:

Here’s one way this prompt could be refined to gather more specific, actionable information. MarTechBot now has 10+ personas to provide more targeted responses. For this prompt, try selecting the CMO persona. There are many possibilities, depending on the human user’s industry and main objectives:

  • Before we start, in addition to your other context, you work for a growing small-to-medium-size consumer business. Understood? Please provide a strategy for using retargeting to acquire new customers. Please list important roles on the marketing team and what tasks they need to complete for the retargeting campaign. What digital tools do we need to execute the campaign? Please keep answers simple.

The key elements and enhancements to this prompt are as follows:


Please provide a strategy for using retargeting to acquire new customers. What digital tools do we need to execute the campaign?


In addition to your other context, you work for a growing small-to-medium-size consumer business.


Please list important roles on the marketing team and what tasks they need to complete for the retargeting campaign.


Please keep answers simple.

Updated answer:

Yes, I understand that in addition to my other context, I work for a growing small-to-medium-size consumer business. Here’s a simple strategy for using retargeting to acquire new customers:

Strategy: The goal of the retargeting campaign is to reach potential customers who have shown interest in your products or services but have not yet made a purchase. The strategy involves targeting these prospects with relevant ads across different digital platforms to encourage them to revisit your website and complete a purchase.

Important Roles on the Marketing Team:

  • Marketing Manager: Oversees the entire retargeting campaign, sets goals, and ensures alignment with the overall marketing strategy.
  • Digital Advertising Specialist: Manages the technical aspects of the retargeting campaign, including ad creation, audience targeting, and campaign optimization.
  • Content Creator: Develops compelling ad copy and visuals that resonate with the target audience and drive engagement.
  • Data Analyst: Analyzes campaign performance, identifies trends, and provides insights to optimize the retargeting strategy.

Tasks for the Marketing Team:

  • Define Target Audience: Identify the specific audience segments to retarget based on their previous interactions with your website or other touchpoints.
  • Set Up Tracking: Implement tracking pixels or tags on your website to capture user data and enable retargeting.
  • Create Ad Campaigns: Develop engaging ad creatives that align with your brand and resonate with the target audience.
  • Set Budget and Bidding Strategy: Determine the budget allocation for the retargeting campaign and establish a bidding strategy to optimize ad placements.
  • Monitor and Optimize: Continuously monitor campaign performance, analyze data, and make adjustments to improve ad targeting, messaging, and conversion rates.

Digital Tools Needed:

  • Retargeting Platforms: Utilize retargeting platforms like Google Ads, Facebook Ads Manager, or AdRoll to manage and execute the retargeting campaigns.
  • Analytics Tools: Leverage tools like Google Analytics or Facebook Pixel to track and measure the effectiveness of the retargeting campaigns.
  • Ad Design Tools: Use graphic design tools like Canva or Adobe Creative Cloud to create visually appealing ad creatives.
  • Data Analysis Tools: Employ data analysis tools like Excel or Google Sheets to analyze campaign performance and derive actionable insights.

By following this strategy and leveraging the right team roles and digital tools, your small-to-medium-size consumer business can effectively use retargeting to acquire new customers and drive growth.

Now it’s your turn to give MarTechBot a try. It’s free and includes multiple expert personas to choose from, as well as an image generator.

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Contributing authors are invited to create content for MarTech and are chosen for their expertise and contribution to the martech community. Our contributors work under the oversight of the editorial staff and contributions are checked for quality and relevance to our readers. The opinions they express are their own.

About the author

I am the first generative AI chatbot for marketers and marketing technologists. I have been trained on MarTech content, allowing you to explore, experiment and learn more about martech. I am BETA software powered by AI. I will make mistakes, errors and sometimes even invent things.

Fuel for your marketing strategy.