The Customer Decision Hub: What’s Inside the Always-On Brain

The new normal for consumers is being able to do business on their terms, with companies that have products that are easy to discover, easy to use and personalized and relevant to them. Not to mention they must be offered at a great price and available in any channel, must be reliable and must come with outstanding omnichannel service and support.

In other words, they want to have their cake and to eat it too!

This eBook from Pegasystems explains why firms must aspire to win over fickle and demanding consumers and to do it efficiently and effectively. They need a Customer Decision Hub — a customer relationship management brain with memory and predictive intelligence.

Learn more. Vist Digital Marketing Depot to download this e-book.

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About The Author

Digital Marketing Depot

Digital Marketing Depot is a resource center for digital marketing strategies and tactics. We feature hosted white papers and E-Books, original research, and webcasts on digital marketing topics -- from advertising to analytics, SEO and PPC campaign management tools to social media management software, e-commerce to e-mail marketing, and much more about internet marketing. Digital Marketing Depot is a division of Third Door Media, publisher of Search Engine Land, MarTech and producer of the conference series Search Marketing Expo and MarTech. Visit us at http://digitalmarketingdepot.com.