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Customer experience

Deja Vu: Google Blocks The Windows Phone YouTube App (Again)

The soap opera continues: Not 24 hours after Microsoft released a new YouTube app for Windows Phones, Google has disabled it. As The Verge is reporting, Google says the new app violates its terms of service: Microsoft has not made the browser upgrades necessary to enable a fully-featured YouTube experience, and has instead re-released a […]

Customer experience

Facebook Wants To Power M-Commerce For Others

According to a report in AllThingsD, which Facebook apparently confirmed, the company is testing — emphasis on that word — a new payments system in which consumers would use stored credit card data (on Facebook) to buy things on third-party mobile apps. Payment would be triggered using Facebook log-in credentials (not unlike Amazon’s one-click purchase […]

Marketing management

Google Adds Location Sharing Features To Google Maps & Releases Google+ For Android Updates

After retiring Latitude earlier this month, Google announced today that they have added location sharing features to the Google Maps app. Users can now share “pin-point” or “city-level” locations, and filter which of their connections can see a location by selecting Google+ circles. Along with the new Google Map location sharing updates, Google+ for Android […]

Customer experience

Survey: Interest In Place-Based Mobile Offers Growing

Mobile loyalty platform Placecast has sponsored research (conducted by Harris Interactive) since 2009 about consumer attitudes toward mobile marketing and specifically receptiveness to location-based mobile marketing. The research is called the “Alert Shopper” and it’s now in its fourth year and fourth wave. The particular survey out today was done in May and had 2,000 […]

Data

Gmail’s Tabbed Inbox: The Good News & The Bad News

Reactions to Google’s new tabbed inbox in Gmail are reminiscent of past changes to some of our favorite inboxes. A quick Google search shows dozens of articles on how to survive major inbox overhauls like Google Wave, Gmail Priority Inbox, and Hotmail’s Sweep. These changes to the inbox pale in comparison to the threat that […]

Performance marketing

7 Issues That Will Kill Your Email Conversions

Many posts list ways to increase the effectiveness of your email marketing campaigns… but what about the things you shouldn’t do? Here’s a list of seven things that will actively decrease the effectiveness of your email marketing campaigns. You can improve your emails conversions by avoiding these issues! 1. Incorrectly Tracking Conversions When it comes to […]

Performance marketing

Your Facebook Post’s Lifespan May Be Shorter Than You Think, 50% Of Post Reach Is Achieved In 30 Minutes

Of course, we as marketers know that timeliness of a Facebook post is crucial. It could be even more important than we think. The folks at WiseMetrics, a Facebook Analytics provider, performed a study that analyzed engagement levels by hour for Facebook updates. The study found that 75% of engagement occurs within the first 5 […]

Marketing management

Marketing Day: August 14, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: Warning To Video Advertisers: Banned AdWare Creator Sambreel Now Injecting Ads On YouTube It turns out Sambreel, the notorious adware provider that everyone thought had been quashed is still going strong. […]

Customer experience

Warning To Video Advertisers: Banned AdWare Creator Sambreel Now Injecting Ads On YouTube

It turns out Sambreel, the notorious adware provider that everyone thought had been quashed is still going strong. The London-based Web traffic analysis firm, spider.io, has found Sambreel, operating under the guise of companies named Yontoo and Alactro, is injecting video and display ad slots into YouTube pages. In an analysis of over 1 billion video ad […]

Data

Are You Smarter Than A Supercomputer? It Depends.

Who knows what is best for your customers? You or a computer algorithm? That is the question that big data has raised for many marketers. And like all great questions, the answer is, “It depends.” I’ve wrestled with the question for a while, because I appreciate both sides. There’s no doubt that tremendous value can […]

Customer experience

Facebook Now Making $0.80 Per Mobile User

Facebook released new country-specific active user counts earlier today. It offered figures for the US and UK, saying that other countries would release them at their discretion. What these data show is that 79 percent of Facebook’s daily active users are mobile in the US, with 83 percent mobile in the UK. These are the […]

Performance marketing

Google Debuts DoubleClick Studio Layouts For Code-Free Rich Media and HTML Ad Creation

Today, Google launched DoubleClick Studio Layouts, a production tool designed to make building and publishing rich media and HTML5 ads easier. Layouts provide a pre-built shell that allows non-programmers to turn existing image and video assets into rich media ads. Users can also plug their assets into an HTML5 layout that renders across devices, without having […]

Marketing management

Marketing Day: August 13, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the Web. From Marketing Land: Yelp Changes Course, Allows Review Writing From Mobile Yelp has announced a pretty significant change of course: Its mobile app will now allow users to write and publish full business reviews. […]

Customer experience

Yelp Changes Course, Allows Review Writing From Mobile

Yelp has announced a pretty significant change of course: Its mobile app will now allow users to write and publish full business reviews. There’s an update for Yelp’s iOS app that’s available now, and it includes a new “Add Review” button on all business profiles. (Yelp says this functionality is “coming soon” for Android app […]

Performance marketing

How Pay-Per-View Networks Cost Advertisers $180 Million A Year In Impression Fraud

A significant percentage of the top 100 online advertisers are being victimized by pay-per-view (PPV) networks that perpetrate impression fraud, according to a new study conducted by MdotLabs, an ad secure platform recently spun off from Broadcast Interactive Media. “We conservatively estimate the number of invalid impressions that are generated from PPV networks to be […]

Customer experience

Study: 75% Of Smartphone Owners “Highly Likely” To Delete Emails They Can’t Read On Their Phone

Email service provider Constant Contact’s mobile email study released today discovered that 80 percent of smartphone owners say it is “extremely important” to read emails on their mobile devices, with 75 percent of the nearly 1,500 survey respondents claiming they were “highly likely” to delete an email if it couldn’t be read from their smartphone. […]

Customer experience

With Acquisition Facebook Now Speaks “Jibbigo”

As widely reported yesterday, Facebook has acquired Mobile Technologies (MT) and its translation app “Jibbigo.” There are a wide range of potential applications of the technology for a global site and platform such as Facebook. They extend to translating real-time communications in Messenger, translating News Feed and even ads. Facebook’s long-term vision for MT probably […]

Marketing management

Marketing Day: August 12, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: Facebook Mobile Pages Integrate OpenTable And TV Listings Dinner and a show. Facebook is introducing new content and features to selected mobile Pages to make them more engaging and useful. The […]

Customer experience

Facebook Mobile Pages Integrate OpenTable And TV Listings

Dinner and a show. Facebook is introducing new content and features to selected mobile Pages to make them more engaging and useful. The company said this afternoon that it is integrating OpenTable booking into Facebook mobile Pages for restaurants in North America. In addition, TV listings information will appear on TV and movie Pages. In […]

Customer experience

Nielsen: Majority Of Smartphone Transactions Happen At Home

Smartphones and tablets have empowered shoppers and confused marketers by creating a more complex multi-platform environment. Yet, if marketers were holding out hope that consumer behavior would eventually “stabilize” around clearly distinct use cases — PCs for ecommerce, tablets for browsing, smartphones for “on the go” — it’s not exactly happening that way. User behaviors […]

Performance marketing

Digital Ad Industry Groups To Online Publishers: Be Ready For “Viewability” Standard By Year-End

The leaders of the Making Measurement Make Sense (3MS) initiative are calling on online publishers to prepare for  “viewability” to become the new currency in display advertising by the end of the year. In a new post on the  Interactive Advertising Bureau (IAB) blog, Bob Liodice, CEO and president of the Association of National Advertisers (ANA) […]

Customer experience

BlackBerry Up For Sale, New iPhones To Go On Sale

BlackBerry has raised the white flag. It’s over. The board has formed a special committee to explore “strategic alternatives.” That means the company is essentially for sale. Here’s the statement: BlackBerry Limited, a world leader in the mobile communications market, today announced that the Company’s Board of Directors has formed a Special Committee to explore […]

Performance marketing

Popularity Pays: People Are 32% More Likely To ‘Like’ If There Is A Preexisting Positive Vote

It turns out that social media users may act more herd-like than you may think. The American Association for the Advancement of Science performed a study on the effects of prior social votes on current user behavior. The study shows that preexisting votes have a profound effect on the content’s overall social performance. The test […]

Performance marketing

A Religion Built Around Facebook Likes?

A Dutch artist and his collaborators are planning to transform the Facebook “Like” into a religion, at least briefly, and then burn a giant golden Like icon on an altar in the Nevada desert during Burning Man later this month, in a participatory installation/performance art event. The Like4Real project was launched by artist Dadara via […]

Marketing management

Marketing Day: August 9, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: TheFind: Mobile Now 35 Percent Of Our Traffic Shopping site TheFind is repositioning itself as a personalized, multiplatform shopping utility that does more than simply give consumers access to product information […]

Customer experience

TheFind: Mobile Now 35 Percent Of Our Traffic

Shopping site TheFind is repositioning itself as a personalized, multiplatform shopping utility that does more than simply give consumers access to product information and prices. It’s now a dashboard for managing all ecommerce transactions in a single place, regardless of whether purchases were made through TheFind or on other sites. Shopping search has become something of a […]

Data

ComScore Reports Retail E-Commerce Sales Reached $49.8 Billion In 2Q

According to comScore’s estimates for Q2 2013, last quarter saw a 16 percent year-over-year growth in desktop-based retail ecommerce sales with $49.8 billion in spending. The earnings mark 15 consecutive quarters of positive year-over-year growth and eleven consecutive quarters of double-digit growth. “Increased spending growth for the quarter not only reflects the long term share […]

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