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Customer experience

Facebook Feature Phone App Crosses 100 Million Threshold

The Facebook experience for developing markets (e.g., India) is called Facebook for Every Phone. It launched in July 2011 and was the product of the company’s acquisition of Snaptu. This morning, the company announced that the smartphone app-like experience for feature phones now has 100 million users around the world. According to data released by […]

Performance marketing

Ways You Need To Beef Up Your Social CRM Program

Like every good marketer, you probably have an active social media marketing plan aimed at connecting with customers and attracting prospects. No doubt, you’ve collected friends, followers and likes on Facebook, Twitter and other platforms. But, if you’re not taking your social customer relationship management (CRM) program past that point, you might not be aware […]

Marketing management

Marketing Day: July 19, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the Web. From Marketing Land: New Gmail Inbox Features Ads That Look Like Emails, Above Promotional Email Subscriptions If you’ve converted to the new Gmail inbox, you may have noticed in-line ads that resemble regular emails […]

Performance marketing

New Gmail Inbox Features Ads That Look Like Emails, Above Promotional Email Subscriptions

If you’ve converted to the new Gmail inbox, you may have noticed in-line ads that resemble regular emails at the top of your Promotions tab. These new native-style ads function as paid-for-placement email messages, and essentially circumvent standard email marketing practices. The ads do have a shaded background and ad symbol to differentiate them from […]

Performance marketing

Apple Buys Locationary To Clean Up The Location Data Mess

Reported earlier by AllThingsD, Apple has acquired Toronto-based location-data management startup Locationary. Apple was seeking both the company’s data management capabilities and the expertise of CEO Grant Ritchie and his team. The application of the technology is relatively straightforward: it’s an investment in making Apple Maps and its local data much better. In my experience, […]

Data

Dashboard Series: Creating Sexy Scrolling Charts In Excel

Last month, I promised a series on creating dashboards in Excel. To kick off the series, I started with a tutorial on how to create combination charts in Excel. Every marketer should have this critical skill mastered. You can expect this series to focus on cool visualizations in Excel. Next up, I’m going to show […]

Customer experience

Amazon Beats Pinterest In Fight Over .Pin Domain

Amazon has beaten Pinterest in a battle over .pin, one of the many new generic top-level domains (gTLDs) that are in the process of joining existing domains like .com, .net and .org. In a decision issued this week, a World Intellectual Property Organization mediator rejected Pinterest’s objection to Amazon’s application to own .pin. Pinterest filed […]

Customer experience

Microsoft Also Misses On $19.9 Billion In Quarterly Revenue

A little while ago, Google disappointed investors by missing bullish revenue estimates. Microsoft also did so when it reported fiscal quarter and full-year earnings today. Redmond’s overall revenue for the quarter was a massive $19.9 billion. Yet analysts had anticipated just under a billion more. Net income was $6.07 billion. The company also took a […]

Customer experience

The Android Stats From The Google Earnings Call

Google announced Q2 revenues earlier this afternoon. In his prepared remarks CEO Larry Page threw out a bunch of stats about Android. Below are the major numbers he reported: 900M Android devices activations globally 1.5 million activations daily Over 50 billion apps downloaded from Google Play More money paid to developers in 2013 so far […]

Marketing management

Marketing Day: July 18, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the Web. From Marketing Land: Google Has $14 Billion Quarter But Misses Earnings Estimates Google reported its second quarter revenues today. Total consolidated revenues (including Motorola) were $14.11 billion. That represents a 19 percent increase vs. […]

Marketing management

Google Has $14 Billion Quarter But Misses Earnings Estimates

Google reported its second quarter earnings and revenues today. Total consolidated revenues (including Motorola) were $14.11 billion. That represents a 19 percent increase vs. last quarter, which was good — but not good enough apparently. By most analyst estimates, which were extremely bullish, this was a miss. Google is off in after-hours trading. Here are […]

Marketing management

South Korea Drops Antitrust Investigation Against Google

In early 2011, South Korean search and portal providers NHN Corp. and Daum Communications filed antitrust complaints with the South Korean equivalent of the US Fair Trade Commission against Google. Both companies claimed that Google had blocked them from putting their search apps on Android phones in South Korea. Today, it was reported (via NextWeb) that Google has been […]

Performance marketing

2013: The Year In Google SEO So Far

In the first half of this year, there has been a lot of SEO-related news coming out from Google. Google has pushed out many new algorithms, made many changes to the search result interfaces, penalized many websites and tactics, as well as sent out many warnings about upcoming penalties or actions. All of this was […]

Data

Measuring Brand Perception & Strength With “This Is Not Spam”

Measuring the strength of one’s brand is an important part of marketing, albeit somewhat difficult and sometimes expensive as it traditionally relies on tactics like surveys. However, marketers now have everything they need to measure brand perception using email marketing analytics. Specifically the rate that users indicate “this is spam” (TIS) or “this is not […]

Performance marketing

Adobe Social Adds Instagram, Flickr & Foursquare Support Among New Features

Adobe Social has added several new features, plus support for new social networks, to its popular social media management software. The company has announced tonight that Adobe Social is now integrated with Instagram, Flickr and Foursquare. On top of that, LinkedIn integration is coming soon. It’s in limited beta now with wider availability expected before […]

Customer experience

Yahoo Buys Mobile Ad Tech, Now What About Reach?

After Yahoo reported flat Q2 revenues (and negative display revenues) yesterday, financial analysts and reporters began asking how the company might generate new revenue growth and where that growth might come from. There are a number of areas potentially. Search is one, video advertising is another and mobile is yet another. Accordingly, earlier this morning, the […]

Marketing management

Marketing Day: July 17, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the Web. From Marketing Land: Google Grabs 15-Acres In Palo Alto, Securing More Office Space Near The Googleplex Headquarters According to a number of news organizations, Google has purchased approximately 15-acres in Palo Alto that include […]

Marketing management

Google Grabs 15-Acres In Palo Alto, Securing More Office Space Near The Googleplex Headquarters

According to a number of news organizations, Google has purchased approximately 15-acres in Palo Alto that include a collection of developed parcels on the 1000 block of East Meadow Circle and a small area of undeveloped space on Fabian Way. While a Google spokesperson confirmed the real estate purchase to the Mercury News, the search […]

Marketing management

Europe Calls For More Concessions From Google, Survey Says “Rival Links” Not Enough

European Union Competition Commissioner Joaquín Almunia held a news conference this morning during which he said Google will need to offer further concessions to avoid antitrust fines. According to the NY Times, Almunia said that Google needs to “improve” its current proposal: “I concluded that the proposals that Google sent to us months ago are not […]

Customer experience

NeverWet Gets 30-Second TV Ad, But Product’s 5-Minute Demo Is Real Viral Sensation

Can a simple product demonstration outperform a slick TV commercial? You bet, in the case of Rust-Oleum’s NeverWet, the spray that seemingly causes anything to magically resist water. The product’s five-minute YouTube video demo has had four million views since it was released a month ago, versus its new 30-second ad-agency produced commercial with at 600 […]

Performance marketing

5 Email A/B Split Test Ideas You Haven’t Tried

You’re probably sitting there thinking, “A/B testing my emails is hard!” or “Where do I even start with A/B testing my email campaigns?” The truth is, most online businesses could spend a lot more time testing their email marketing campaigns, and this means you can stand out from the crowd by being one of the […]

Performance marketing

The Real State Of Programmatic Marketing

Clearly, we have an industry awash with talk about programmatic marketing and big data. But what is real, and what is BS? What practical executions exist today? And what does a future world look like if big data really is everywhere? I am on somewhat of a personal mission to provide a simple way for […]

Marketing management

Yahoo Reports Mixed Q2 Results, Display Down But Search Up

Yahoo reported second quarter results today. Earnings beat consensus estimates, though revenues missed very slightly. Total Q2 revenue was just under $1.14 billion, which is down 7 percent vs. last year. Revenue ex-TAC was roughly $1.1 billion. Display ad revenue came in at $423 million, representing an 11 percent decline compared to $473 million last year. By […]

Marketing management

Marketing Day: July 16, 2013

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the Web. From Marketing Land: Amazon Raising Minimum Bids On 60 Product Ads Categories Amazon product ads advertisers have received notice that the company is raising minimum bids on 60 out of 174 product categories on […]

Performance marketing

Amazon Raising Minimum Bids On 60 Product Ads Categories

Amazon product ads advertisers have received notice that the company is raising minimum bids on 60 out of 174 product categories on August 27, 2013. The bids are typically rising $0.05, with a few categories, such as higher-end Laptops and Large Appliances,  going up $0.10. Amazon will automatically raise affected category bids that are below […]

Data

Google Analytics Updates Segmentation To Simplify & Make More Powerful

Google announced changes being rolled out to how Google Analytics handles their segmentation features. Google has improved their advanced segmentation to enable users to analyze subsets of your Web traffic. Google said these changes will make it “easier for new Analytics users, yet also more powerful for seasoned analysts and marketers.” The updates include: User […]

Marketing management

Mayer Doing Terrific Job At Yahoo But Skeptics Remain

The reviews of Marissa Mayer’s first year at Yahoo are generally mixed. Most pundits, financial analysts and observers praise her for injecting new energy into Yahoo, focusing on mobile and bringing on new talent, mostly by way of “acqu-hires.” However there are others who say for all the good she’s done she has yet to […]

Customer experience

Union Metrics Adds New Features To Tumblr Analytics Tool & Offers First Time Ever Free Accounts

Originally released in November 2012, the Union Metrics Tumblr analytics tool has been updated with two new features. Starting today, users can track their blog followers, as well as integrate Google Analytics into the Tumblr analytics dashboard, accessing their blog’s web traffic metrics alongside content engagement performance. According to the announcement, the new features, “…complement […]

Customer experience

Native Advertising, WTH?

The concept of “Native Advertising” is getting a lot of attention these days. In some circles, it’s been suggested that it may even “save newspapers.” I blame BuzzFeed for doing such a great job of letting the cat out of the bag. As is so often the case, stick around a while and you’ll learn […]

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